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AskNicely

AskNicely pricing, reviews and more.

799 reviews

The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

What is AskNicely?

AskNicely has four clear differences: Highest Survey Response Rate With a 'one question, one tap' feedback experience, AskNicely delivers response rates that are 4-6x higher than conventional surveys. Powered by Positivity Our customer-grade mobile app is designed to build daily habits that deliver your service standards through positive reinforcement. AskNicely is dopamine driven, just like your teams’ favorite fitness and meditation apps. Automated real-time feedback AskNicely integrates with major CRM platforms (including the only bi-directional sync and managed NPS package for Salesforce) in minutes to automate the feedback process and provide ongoing monitoring of customer satisfaction (i.e. no need to create periodic 'campaigns'). Actionable for All Teams Our industry-first iOS or Android mobile app enables all teams (customer success, sales, marketing, product, HR and operations) to proactively combat churn, drive growth and get feedback on features. Automate health check alerts, one-click testimonial publishing, and CRM workflows to generate reviews.

What tech stack does AskNicely use?

Webflow
Webflow
Lua
Lua
Salesforce
Salesforce
Varnish
Varnish
Nginx
Nginx
Amazon Web Services
Amazon Web Services
OpenResty
OpenResty
Google Font API
Google Font API
Facebook
Facebook
parcel
parcel
jQuery
jQuery
Marketo
Marketo
Linkedin Insight Tag
Linkedin Insight Tag
Intercom
Intercom
Google Tag Manager
Google Tag Manager
Google Analytics
Google Analytics
Facebook Pixel
Facebook Pixel
Chili Piper
Chili Piper
Sendgrid
Sendgrid
Pardot
Pardot
MailChimp
MailChimp
Google Workspace
Google Workspace

AskNicely pricing plans

PROFESSIONAL

per month
Everything you need for a world-class NPS program
  • 10 user license
  • 5,000 Surveys
  • Automated Workflows
  • AskNicely TV Dashboard
  • Mobile App (iOS/Android)
  • Escalations and Tagging
  • Multi-Language
  • Survey Branching
  • 5 Star Surveys
  • Response Management
  • Full Text Analytics
  • API Access
  • Account Manager
  • Quickstart Implementation
  • Additional Integrations: HubSpot, Zapier, Shopify, Vonigo, Email-to-Survey, MixPanel, BigCommerce, Freshdesk, Results.com, PropertySuite
CUSTOM PLANS
Enterprise-class features for large companies.
  • Additional Users
  • Additional Surveys
  • Salesforce NPS Module
  • Regional Data: Hosting USA / Australia / Europe
  • Dedicated Account Manager
  • Multi-Site Consolidation
  • Send from your domain
  • Data Warehouse Integration
  • Single Sign-On
  • LDAP/SCIM/OKTA Integration
  • Advanced Security & Compliance
  • Custom SLA
  • Additional Integrations: Salesforce, Dynamics, Custom

AskNicely traffic & revenue

1,573

152,355

65

2,588

814

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