CallMiner Eureka pricing, reviews and more.
CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.
What is CallMiner Eureka?
With more than 18 years of industry leadership and more than 3 billion hours of conversations mined, CallMiner delivers exceptional value to customers through highly effective, usable, and scalable analytics solutions. CallMiner believes in empowering customers with the tools and insights to become independent, self-actuated users of our intuitive interaction analytics platform. The journey to realizing ROI success continues with our Customer Acceleration team with our widely acknowledged industry best Education, Certification, and Accelerator Coaching programs. We have repeatedly received recognition and customer praise for our innovative and intuitive technology, ready-made solution packs and categories, outstanding on-boarding tools, and personalized on-site training. We are the most award-winning speech analytics platform, including Speech Technology Magazine and Professional Association for Customer Engagement. CallMiner also was listed as a leader in the Forrester New Wave, AI-Fueled Speech Analytics Solutions