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Delighted

Delighted pricing, reviews and more.

45 reviews

Delighted pricing plans

Send to 100 people /month

$0

month
  • Use one platform: Email/Web/Link
  • Survey 100 people/month
  • 1 Project - Projects allow you to manage multiple surveys and survey types.
  • 1 User
  • Self-serve support
  • iOS app
Send to 2,500 people / month

$99

month
(or $89/month billed annually)
  • Use one platform: Email/Web/SMS/Link
  • Survey 2,500 people / month
  • 1 Project - Projects allow you to manage multiple surveys and survey types.
  • 5 Users
  • 7 Trends - Trends allow you to automatically categorize and track responses of a certain type and refer back to them as often as you’d like.
  • 3 Alerts - Alerts allow you to automatically route responses to a specific people, like your support team.
  • Online Support
  • Autopilot
  • iOS app
  • API - The Delighted API allows you to trigger surveys and more, directly from your app or service.
  • Standard Reports - Built-in Snapshot and Over Time reports visualize survey data for easy quarterly, monthly, and yearly reporting.
Send to 10,000 people

$249

month
(or $224/month billed annually)
  • Use all platforms: Email/Web/SMS/Link
  • Survey 10,000 people / month
  • 5 Projects - Projects allow you to manage multiple surveys and survey types.
  • 10 Users
  • 20 Trends - Trends allow you to automatically categorize and track responses of a certain type and refer back to them as often as you’d like.
  • 10 Alerts - Alerts allow you to automatically route responses to a specific people, like your support team.
  • Premium Support
  • Autopilot
  • iOS app
  • Premium Reports - Includes Snapshot, Over Time, and Pivot Table for simplified survey analysis and reporting.
  • Additional Questions - Ask custom follow-up questions after the initial default survey question to gain more insight on the customer’s response.
  • Testimonials - Publish customer feedback on your site with Delighted Testimonials.
  • Premium Integrations - Get access to our most powerful integrations including Salesforce, HubSpot, Segment, and many others.
Enterprise
  • Multiple brand support
  • Multiple Projects
  • Additional user roles
  • Advanced branding
  • Enhanced security
  • Historical feedback migration
  • IP access control
  • Additional billing options
  • Custom Reporting
  • Quarterly Consultations
  • Unmatched responsiveness