HappySignals Experience Management for IT pricing, reviews and more.
We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.
What is HappySignals Experience Management for IT?
1. Global Benchmark - End-users in different countries vote differently. HappySignals provides benchmark data to understand if IT services are performing better or worse than the country specific benchmark. 2. Productivity Measurement - Measuring customer happiness can be useful, but the business case is made when understanding how end-users can increase their productivity. We measure perceived lost time per incident/request to understand the impact on business as a whole. On average, our users see a 26% increase in productivity when using HappySignals. 3. From Global to Ticket level - HappySignals provides insights from a high level point of view, right down to ticket level information. Having that visibility allows stakeholders at different levels in the organisation benefit from data that helps them make better decisions.