MaestroQA pricing, reviews and more.
MaestroQA is software for customer service quality assurance that helps teams ensure great service experiences.
What is MaestroQA?
MaestroQA is flexible, powerful, and secure. We know that no two CX teams are the same, so we built our platform to provide value for any business, no matter how they provide support. Flexible scorecards: Our platform allows you to build custom scorecards and measure only the data you need. Setup is fast and easy, and your scorecard can evolve with your business. Powerful reporting: Go beyond traditional metrics to truly uncover what’s driving your team’s performance (and your customer’s experiences). MaestroQA helps CX leadership and QA experts better understand agent performance, support processes, and cross-functional operations - leading to better business decisions and outcomes. Always secure: our platform is the most secure on the market. Customer privacy and data security are at the forefront of everything we do, so you can QA with confidence. We’re EU-US Privacy Shield compliant, SOC 2 Type 2 certified, and HIPAA-compliant.