OMQ Reply pricing, reviews and more.
OMQ Reply automates responses to emails. The system replaces the manual work of agents. Recurrent requests from your customers are automatically recognized and are answered by the system. A ticket is created from the communication flow and closed immediately. Your agents can thus concentrate on challenging and individual cases.
What is OMQ Reply?
The OMQ software helps your customer support to answer requests automatically. The Artificial intelligence doesn’t have to be trained and can be integrated in all of your communication channels.
What tech stack does OMQ Reply use?
Amazon Web Services
Linkedin Insight Tag
Google Tag Manager
Google Font API
AOS
Google Workspace
Amazon S3
Amazon Cloudfront
AWS Certificate Manager
OMQ Reply pricing plans
Starter
€150
up to 500 request/month
This is the ideal plan for small businesses who want to automate their customer service but don’t have as many customer requests.
- Up to 500 request within one integration.
- Customer Services offered in one language.
- Our customers can reach us via e-mail for support.
Standard
€590
up to 2,500 requests/month
With this plan, medium businesses who are focusing on one market can find the perfect automation solution for their customers.
- Up to 2,500 requests per month within two integrations.
- Customer Service support in one language.
- Our customer support team is available for our customers via e-mail.
Plus
€850
up to 5,000 requests/month
This is the plan for medium businesses in of need more support and wanting to open their doors to a wider audience.
- Up to 5,000 requests answered within 4 integrations.
- Customer Service in three languages.
- Addtional resources such as reports, product branding, and online training.
- Integration with OMQ Chatbot is possible.
- Our customers can reach the support team via e-mail.
Premium
€1,500
up to 10,000 requests/month
This plan is for those medium to big businesses who have a customer base wide enough to need multilingual support.
- Up to 10,000 answered requests within 8 integrations.
- Customer Service support in 5 languages.
- Addtional resources such as reports, product branding, and online training.
- Premium resources: analysis and advice, and in person training.
- OMQ database filling and set up.
- Integration with OMQ Chatbot is possible.
- We support our customers by e-mail.
Corporate
from €2,500
customizable
As the name suggests, this is a plan focused for big companies who need a tailored package of services.
- Customizable number of answered requests.
- Customizable number of integrations.
- Customizable of languages for Customer Service.
- Addtional resources such as reports, product branding, and online training.
- Premium resources: analysis and advice, and in person training.
- OMQ database filling and set up.
- Integration with OMQ Chatbot is possible.
- Our customers are assisted by our support team on both e-mail and phone.