Re:amaze pricing, reviews and more.
124 reviews
Re:amaze pricing plans
Basic
$29 per agent / month
Re:amaze Basic includes everything you need to grow your customer service team and culture.
- Unlimited Email Inboxes
- Social Media Integration
- Basic Reporting and Analytics
- Public and Internal FAQs
- Workflow Automation
- Live Chat
- Chatbots
- Cues (Automated Proactive Messages)
- 1000 Free Push Notifications Per Month
- Contact Forms
- Trainable Customer Intents (Machine Learning & AI)
Re:amaze Pro
$49 per agent / month
Re:amaze Pro includes more features to help you expand your customer service capacity and includes all features in Basic.
- All of the features in Basic
- Manage Multiple Brands/Stores in one Account
- Live View of Site Visitors
- Advanced Reporting
- Custom Hosted Domain
- Customizable Email Templates
- 1,000 Free Push Notifications Per Month
- SMS Integrations
- VOIP Integrations
Plus
$69 per agent / month
Re:amaze Plus is perfect for larger teams and includes more collaboration and branding features to help take your customer service to the next level.
- All of the features in Basic and Pro
- Peek (Live Screensharing)
- Staff Performance Reporting
- Customizable Staff Roles
- Staff Shifts
- Staff Vacation Days
- Optional Classic Live Chat Mode
- Customer Satisfaction Surveys
- SAML/SSO
- FAQ Article Edit History
Starter
$59 flat rate
Re:amaze Starter is designed for businesses that are just starting out and need the flexibility of having unlimited agents but don't yet receive enough customer service volume.
- All of the features in Basic
- Unlimited Team Members
- Up to 500 Active Conversations Per Month
- Customizable Feature Set From Basic, Pro, or Plus
Enterprise
Starting at $899
Designed for enterprise businesses with custom needs. These plans are based on Basic, Pro, and Plus features but you can customize based on your own needs.
- White Glove Service
- Priority Training and Support
- Dedicate Customer Experience Manager
- Customizable Conversation (Ticket) Volume Based Pricing