What is Revelation helpdesk?
Revelation helpdesk helps you improve customer satisfaction. Track, resolve, and report on support tickets with our helpdesk software.
What tech stack does Revelation helpdesk use?
Windows Server
Microsoft ASP.NET
IIS
jsDelivr
Slick
Osano
Google Font API
Font Awesome
Facebook
reCAPTCHA
jQuery Migrate
jQuery
Linkedin Insight Tag
Google Tag Manager
Google Analytics
Facebook Pixel
Microsoft 365
Revelation helpdesk pricing plans
Core
$0
per month
Our free offering for up to three agents. Our Core feature-set that gives you everything you need to get started tracking tickets. Includes Integrated help guide | Per incident support: $99
- Basic Help Desk Settings
- Ticket Management
- Customizable Interface
- Email Alerts
- Knowledge Base
- Customizable Ticket Status
- Color Coded Tickets
- Office 365 True-Sync
Select
$19
per license/month
Select provides everything that Core does with the addition of some more advanced features. Some features include: Scheduled Event Ticketing, Templates, Asset Management, Mobile Interface, and Multi-Edit abilities.
Includes Email & Online Support | Optional Setup Assistance: $499* | Optional Admin Training: $499*
- Everything in Core plus...
- Parent/Child Ticketing
- Google Mapping
- Scheduled Event Ticketing
- Custom Fields
- Ticket/Email Templates
- Asset Management
- Mobile Interface
- Multi-Edit Ticket Abilities
Prime
$39
per license/month
Prime is our most popular solution and is fully featured. Includes everything from Core & Select, but with the ability to track customer satisfaction, SLA's, create customized dashboards, ability to white label, and more.
- Everything in Select plus...
- Branding/White Label
- Service Level Management
- Dashboards
- Email Ticketing
- Self Service/Chat
- Customer Satisfaction
- Web Services Integration (API)
Gameplan
$59
per license/month
Gameplan enables real-time project tracking. Reporting capabilities with powerful visual insights help you stay on top of your project timelines and work efforts. Includes Phone Support | Optional Setup Assistance: $999* | Optional Admin Training: $699*
- Everything in Prime plus...
- Define Project Workstreams
- Assign Group & Individual Tasks
- Gantt Charts
- Donut & Radar Completion Dashboards
- Actual vs. Estimated Time