Rocket.Chat pricing, reviews and more.
105 reviews
Open source web chat platform. From group messages and video calls all the way to help desk killer features.
What is Rocket.Chat?
Rocket.Chat is more than just a chat, it offers unlimited possibilities. It distinguishes itself on its purpose and structure, going beyond off what competitors have. We enable companies to control their communication, manage their data and improve their digital work stream. You can host Rocket.Chat on premises or on cloud, audit conversations, create a custom domain, integrate with your current platforms, perform a white label, explore Livechat options, take advantage of our marketplace, high scalability cluster and option to create federated channels. The platform enables you to customize permissions per type of users, create public or private channels that can be read-only or interactive, broadcast messages to larger groups and separate your discussions per topics by using threads.
What tech stack does Rocket.Chat use?
Amazon Web Services
Nginx
jsDelivr
Twitter Ads
Hotjar
Google Font API
Facebook
Linkedin Insight Tag
Google Tag Manager
Google Optimize
Google Analytics
Facebook Pixel
HubSpot
Google Workspace
Amazon SES
Amazon Cloudfront
AWS Certificate Manager
Rocket.Chat pricing plans
Self-Managed - Pro
$3
/User Monthly
For Businesses ready to step up their team communication and access more features of Rocket.Chat.
- High Scalability Cluster
- File Storage Migrate Tool
- Unlimited Users
- Message History
- Public Channels
- Private Channels
- Broadcast Channels
- Read Only Channels (Announcements)
- Audio and Video Conferencing Dedicated Server
- File Sharing
- Emojis, Gifs
- Unlimited Integrations
- Multi-language Interface
- Web, Desktop (Windows, MacOS, Linux) and Mobile App (Android and iOS)
- Custom Domain
- White Label (Branding)
- LiveChat
- Federated Channels
- Marketplace Apps
- Live Streaming
- Read Receipt
- 10.000 Monthly Push Notifications
- Social Networking Login
- Omnichannel Integrations (Messenger, Whatsapp, Twillio,
- Realtime Translation
- Hourly Analytics Reporting
- Multifactor Authentication
- Customizable User Permission
- Real Time Sync LDAP / Active Directory
- Online Ticket Creation
- 24/7 Email
- 24/7 Phone for Critical issues
- 1 Named Contact for Support
- SLA Critical Priority Response time 30 minutes
- SLA Medium Priority Response time 6 Hours
- SLA Low Priority Response time 1 Business Days
- Migration Assistance
- Atlassian Integration Apps Bundle (Bitbucket, Jira, Confluence)
Self-Managed - Enterprise
For businesses needing high-level scalability, management and unlimited features.
- High Scalability Cluster
- File Storage Migrate Tool
- Unlimited Users
- Unlimited Message History
- Public Channels
- Private Channels
- Broadcast Channels
- Conferencing Server
- Read Only Channels (Announcements)
- Audio and Video Conferencing Dedicated Server
- File Sharing
- Emojis, Gifs
- Unlimited Integrations
- Multi-language Interface
- Web, Desktop (Windows, MacOS, Linux) and Mobile App (Android and iOS)
- Custom Domain
- White Label (Branding)
- Livechat
- Live Streaming
- Read Receipt
- Message Auditing Panel
- Unlimited Push Notifications
- Social Network Login
- OmniChannel Integrations
- Real time Translation
- Audio to Text
- Online Ticket Creation
- 24/7 Email
- 24/7 Phone
- 3 Named Contacts for SLA Support
- Post Incident Report
- SLA Critical Priority Response time 30 minutes
- SLA Medium Priority Response time 6 hours
- SLA Low Priority Response time 1 business day
- On-boarding Call
- Migration Assistance
- Direct Access to Product Team
- Atlassian Integration Apps Bundle (Jira, Confluence and Bitbucket)
SaaS - Bronze
$2
/User Monthly
For teams that are ready to control and centralize their communication on Rocket.Chat.
- Unlimited Users
- Unlimited Messages History
- Public Channels
- Private Channels
- Broadcast Channel
- Shared Conferencing Server
- 1TB Storage
- 1 Integration
- Multilanguage Interface
- Web, Desktop (Windows, MacOS, Linux) and Mobile App (Android and iOS)
- Unlimited Push Notifications
- Analytics Reporting (Daily)
- LDAP / Active Directory (Basic)
- Documentation & Tutorials
- Tutorial Videos
- Forums
- Features or Bugs
- Backups (Daily)
- Online Ticket Creation
- 24/7 Email
- Support Entitlement (Admins)
- SLA Critical Priority Response time 2 Hours
- SLA Medium Priority Response time 24 Hours
- SLA Low Priority Response time 4 Business Days
- Atlassian Integration Apps Bundle (Bitbucket, Jira, Confluence)
SaaS - Silver
$4
/User Monthly
For businesses ready to step up their team communication and access more features
- Unlimited Users
- Unlimited Messages History
- Public Channels
- Private Channels
- Broadcast Channel
- Shared Conferencing Server
- 5TB Storage
- 100 Integrations
- Multilanguage Interface
- Web, Desktop (Windows, MacOS, Linux) and Mobile App (Android and iOS)
- Custom Domain
- White Label (Branding)
- Livechat
- Live Streaming
- Read Receipt
- Unlimited Push Notifications
- Social Network Login
- OmniChannel Integrations
- Realtime Translation
- Analytics Reporting (Hourly)
- Multifactor Authentication
- Customizable User Permission
- LDAP / Active Directory (Real Time Sync)
- Documentation & Tutorials
- Tutorial Videos
- Forums
- Features or Bugs
- SLA - Monthly Uptime (99%)
- Backups (Twice Daily)
- Online Ticket Creation
- 24/7 Email
- 24/7 Phone (High Only)
- Support Entitlement(Admins)
- SLA Critical Priority Response time 1 Hour
- SLA Medium Priority Response time 12 Hours
- SLA Low Priority Response time 2 Business Days
- Atlassian Integration Apps Bundle (Bitbucket, Jira, Confluence)
SaaS - Gold
For businesses needing high-level scalability without the burden of managing in house. Unlimited features and total control of what is happening.
- Unlimited Users
- Unlimited Messages History
- Public Channels
- Private Channels
- Broadcast Channel
- Dedicated Conferencing Server
- 20TB Storage
- 1000 Integrations
- Multilanguage Interface
- Web, Desktop (Windows, MacOS, Linux) and Mobile App (Android and iOS)
- Custom Domain
- White Label (Branding)
- Livechat
- Live Streaming
- Read Receipt
- Message Auditing Panel
- Unlimited Push Notifications
- Social Network Login
- Unlimited OmniChannel Integrations
- Realtime Translation
- Audio to Text Conversion
- Analytics Reporting (Hourly)
- Multifactor Authentication
- Customizable User Permission
- LDAP / Active Directory (Real Time Sync)
- Engagement Dashboard
- Documentation & Tutorials
- Tutorial Videos
- Forums
- Features or Bugs
- SLA - Monthly Uptime (99%)
- Backups (Hourly)
- Online Ticket Creation
- 24/7 Email
- 24/7 Phone (All tickets)
- Support Entitlement (Admins)
- SLA Critical Priority Response time 30 minutes
- SLA Medium Priority Response time 6 hours
- SLA Low Priority Response time 1 business day
- On-boarding Call
- Migration Assistance
- Access to Product Team
- Atlassian Integration Apps Bundle (Bitbucket, Jira, Confluence)