ServiceTrade pricing, reviews and more.
Mobile and Web-based Field Service Management
What is ServiceTrade?
ServiceTrade is the only application in the field service management category dedicated to increasing the value of a service contractor’s brand through online customer engagement. The lessons from Amazon about how to communicate with customers throughout the sales cycle are easily applied to the service cycle in companies that adopt a digital approach to their service operations. ServiceTrade users can demand a higher price because great customer service always commands a premium. They use their customer engagement model as part of the sales cycle to sell an experience and a program as part of a service contract. The value of a service contract is in the repair work it uncovers that our application makes easy to quote and convert to additional revenue. The enhanced customer service enabled by ServiceTrade leaves a lasting digital impression that makes the contractor’s brand memorable long after the service call. In today’s world, customers expect service contractors to behave as a trusted advisor and show how they’re helping them in ways that other contractors can’t or won’t. Service contractors who don’t adopt technology solutions for customer service are at risk of becoming marginalized by those who do.