SmartSurvey pricing, reviews and more.
37 reviews
SmartSurvey is a digital survey solutions from UK with advanced online survey software to gather the information you need to make smart decisions, including personalised customer support that will suit all your data collection and analysis needs.
What is SmartSurvey?
SmartSurvey is registered under the Data Protection Act and fully compliant with the Safe Harbour ruling. SmartSurvey stores and processes data using ISO27001 certified facilities within the UK which sets them apart from competitors. All the data collected is stored and backed up daily on ISO certified EU/UK servers.
What tech stack does SmartSurvey use?
WordPress
MySQL
PHP
Yoast SEO
React
HubSpot Analytics
Google Font API
jQuery Migrate
jQuery
Microsoft Advertising
Matomo Analytics
Google Tag Manager
Google Analytics
Microsoft 365
Mailjet
HubSpot
Cloudflare
SmartSurvey pricing plans
Pro Plan
£30/month
1 user
Great for individuals who want to create professional surveys
- Unlimited surveys
- Unlimited questions
- 1,000 max responses per month
- Advanced question types
- Export to Excel, CSV, PDF or Word
- Advanced filtering & cross-tabs
- Multiple tracking links
- Skip logic & page logic
- Increased security (TLS/HTTPS)
- GDPR compliant
- Two-factor authentication
- Standard training
- Text analysis
- Email, Phone & Chat support
Business Plan
£50/month
1 user
Perfect for businesses who want to create advanced surveys
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Advanced question types
- Export to Excel, CSV, PDF or Word
- Advanced filtering & cross-tabs
- Multiple tracking links
- Skip logic & page logic
- Increased security (TLS/HTTPS)
- GDPR compliant
- Two-factor authentication
- Standard training
- Text analysis
- Email, Phone & Chat support
- Piping & branching
- Custom theme/branding
- File upload question type
- File library
- Bulk email tool
- Custom url variables
- Schedule reports
- Dedicated account manager
Enterprise Plan
£85/month
1 user
Advanced tools & integrations for collaboration across organisations
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Advanced question types
- Export to Excel, CSV, PDF or Word
- Advanced filtering & cross-tabs
- Multiple tracking links
- Skip logic & page logic
- Increased security (TLS/HTTPS)
- GDPR compliant
- Two-factor authentication
- Standard training
- Text analysis
- Email, Phone & Chat support
- Piping & branching
- Custom theme/branding
- File upload question type
- File library
- Bulk email tool
- Custom url variables
- Schedule reports
- Dedicated account manager
- Multi language surveys
- Offline mode
- Advanced email triggers
- Send via SMS
- Zapier integration
- Google Tag Manager integration
- API access
- Webhooks
- Default answers
- Access to customer success team
Business Team
£30/user/month
3 users minimum
Best suited to teams regularly creating surveys with a high volume of responses
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Advanced question types
- Export to Excel, CSV, PDF or Word
- Advanced filtering & cross-tabs
- Multiple tracking links
- Skip logic & page logic
- Increased security (TLS/HTTPS)
- GDPR compliant
- Two-factor authentication
- Standard training
- Text analysis
- Email, Phone & Chat support
- Piping & branching
- Custom theme/branding
- File upload question type
- File library
- Bulk email tool
- Custom url variables
- Schedule reports
- Dedicated account manager
- Multi-user management
- Shared surveys & assets library
- Activity logging
- Advanced permissions & access control
- Consolidated billing
Enterprise Team
£75/user/month
3 users minimum
For teams with advanced data collection and collaboration requirements
- Unlimited surveys
- Unlimited questions
- Unlimited responses
- Advanced question types
- Export to Excel, CSV, PDF or Word
- Advanced filtering & cross-tabs
- Multiple tracking links
- Skip logic & page logic
- Increased security (TLS/HTTPS)
- GDPR compliant
- Two-factor authentication
- Standard training
- Text analysis
- Email, Phone & Chat support
- Piping & branching
- Custom theme/branding
- File upload question type
- File library
- Bulk email tool
- Custom url variables
- Schedule reports
- Dedicated account manager
- Multi language surveys
- Offline mode
- Advanced email triggers
- Send via SMS
- Zapier integration
- Google Tag Manager integration
- API access
- Webhooks
- Default answers
- Access to customer success team
- Access restriction by IP
- Multi-user management
- Shared surveys & assets library
- Activity logging
- Advanced permissions & access control
- Consolidated billing