SnapEngage pricing, reviews and more.
Without installing any software, your Sales and Support teams can chat with your website visitors while they browse and offer assistance in realtime. Even includes industry 1st "Call Me" feature to incorporate voice and text communication in one bundle.
What is SnapEngage?
SnapEngage is the premier omnichannel messaging platform. We proudly offer: - HIPAA-compliant messaging technology - Chatbots - PCI-compliant messaging technology; secure data transfer - SMS-to-Chat - Facebook Messenger integration - Tweet-to-Chat - WeChat integration - Call Me (click to call) - Proactive chat - Native, advanced integrations with CRMs and help desks - Mobile-optimized chat - Single Sign On (SSO) capabilities - Audit Logs - Multiple admins and advanced permissions - Access rules - Robust Design Studio with full customization options - Full-scale implementation services - Onboarding Assistance Programs and agent training - Custom Service Agreements - Highly scalable solution with included SLA - Success reviews - ...and more! SnapEngage serves clients in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more.
What tech stack does SnapEngage use?
SnapEngage pricing plans
Essentials
From $16
per user / per month- 1 Admin License Included
- Basic CRM and Help Desk Integrations
- Omnichannel Solutions
- GDPR-Compliant Chat
- HIPAA-Compliant Chat (add-on; includes third-party certification and security audit logs)
- Group Onboarding Assistance
- Full Branding Customization
- Unlimited Conversations
- SMS-to-Chat (add-on)
Professional
From $26
per user / per month- 1 Admin License Included
- All Essentials Features AND...
- Remove SnapEngage Branding
- Team Capacity Reporting
- Secure Data Transfer / PCI Compliance
- Integration with Salesforce and MS Dynamics
- Priority Tiers & Hours of Operation
- Labels (Chat Segmentation)
- Call Me (Click-to-Call)
- Integration Custom Data Mapping
Enterprise
- Best fit for global organizations.
- All Professional Features AND...
- Team-Specific Onboarding and Training ($)
- Professional Services ($)
- Single Sign-On (SSO)
- Service Agreement (MSA)
- Integration with SAP C4C
- 1 SMS-to-Chat Number Included
- Additional Security Settings
- Routing by Tag