SolarWinds Service Desk pricing, reviews and more.
636 reviews
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
What is SolarWinds Service Desk?
SolarWinds Service Desk is a cloud-based IT service management (ITSM) solution that empowers IT to streamline every aspect of service delivery and transform employee service experiences. SolarWinds provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses.
What tech stack does SolarWinds Service Desk use?
Sitecore
Microsoft ASP.NET
Bootstrap
IIS
HubSpot Analytics
Google Font API
Font Awesome
Facebook
jQuery
Twitter Ads
Post Affiliate Pro
Optimizely
Modernizr
Microsoft Advertising
Matomo Analytics
Marketo
Linkedin Insight Tag
HubSpot
Google Tag Manager
Facebook Pixel
Criteo
Crazy Egg
Adobe Target
Adobe Experience Platform Launch
Adobe Experience Platform Identity Service
Adobe Analytics
SolarWinds Service Desk pricing plans
TEAM
$19
per month
Streamlined service desk for smaller teams.
- Team Includes:
- Community & Email Support
- Incident Management
- Service Portal
- Knowledge Base
BUSINESS
$39
per month
All the functionality a growing team needs.
- Includes Team Plus:
- Chat Support
- Service Catalog
- Change Management
- Service Level Agreement (SLA)
- Groups
- Custom Roles
- Internalization
PROFESSIONAL
$69
per month
Customizable service platform to scale your mature IT org.
- Includes Business Plus:
- Phone Support
- Advanced Automations
- Benchmarking
- Contract Management
- Risk Management
- License Compliance
- Custom Fields & Forms
- Scheduled Reports
- API Access
ENTERPRISE
$89
Meeting all the scalability, security and process automation needs of your mature IT org.
- Include Professional Plus:
- Multi-Factor Authentication (MFA)
- Dedicated Customer Success Manager (CSM)
- Custom Dashboards
- Free/ Included Onboarding Services
- Visual CMDB