Sparkcentral pricing, reviews and more.
Sparkcentral is the fastest enterprise social media helpdesk platform, specifically built for high-volume and real-time engagement.
What is Sparkcentral?
What differentiates Sparkcentral is that we truly understand the world of customer care. Whether you’re looking for a performance-focused solution, an increase in customer satisfaction or perfectly balanced messaging strategy: we’re here to help you find a customized solution to reach your goals. Hootsuite Media, Inc. provides Web-based social media management solutions for businesses and organizations to collaboratively execute campaigns across various social networks. Its HootSuite unique social media dashboard enables users to launch marketing campaigns, identify and grow audiences, distribute targeted messages, manage various social profiles, schedule messages and tweets, track brand mentions, and analyze social media traffic. The HootSuite's features include social network management, team/business collaboration, custom/social analytics, message management, and security for social assets. HootSuite Media, Inc. was founded in 2008 and is based in Vancouver, Canada.
What tech stack does Sparkcentral use?
Sparkcentral pricing plans
Starter Package
- Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform
- Access to all platform features
- Basic chatbot and automation options
- No API integrations
- Up to 2000 closed conversations/month
- Self service onboarding 24/7 support
Omnichannel Package
- Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform, WeChat, Telegram, Line, ABC, RCS
- Access to all platform features
- AI based chatbot and automation options
- Standard API integrations
- Up to 5000 closed conversations/month
- Guided onboarding 24/7 support
Enterprise Package
- Channels can include Facebook, Instagram, WhatsApp, Twitter, Web Chat, App Chat, SMS, Webform, WeChat, Telegram, Line, ABC, RCS
- Access to all platform features
- Advanced AI based chatbot and automation options
- Advanced API integrations
- Custom amount of closed conversations/month
- Customer Success Manager 24/7 support