UJET pricing, reviews and more.
UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
What is UJET?
UJET’s CCaaS 3.0 represents a seismic shift in Contact Center operations, addressing long-standing design flaws and conventional thinking that have failed to evolve in parallel with the changing human interaction landscape. Agents and end customers get on the same page fast with proprietary smart actions during live call or chat, including text, fingerprint identity verification, and sharing of photos, video, and screenshots UJET is architected for data minimization, so we do not store your PII, making it easier for you to support security certifications that are important to your customers. Deep data access points to bring more context to agents so they can resolve issues faster Highly accurate wait time estimates -- powered by machine learning Industry-leading call quality with multiple providers for redundancy Easy, fast deployment for contact center locations, teams, and agents Best-in-class ROI - our business model doesn't rely on high per minute markup
What tech stack does UJET use?
