Vtiger Help Desk pricing, reviews and more.
Automatically generate and assign cases from customer emails, tweets, phone calls, customer portal submissions, or web-to-case forms. Cases automatically capture and display all conversations across channels, and link to contacts, projects, and other relevant records.
What is Vtiger Help Desk?
Vtiger's helpdesk solution is a best of breed multi-channel support tool that's perfect for small businesses all the way to enterprise teams. Unlike stand-alone helpdesk solutions that competitors provide, which provide a narrower view of customers, Vtiger's Support Edition is deeply integrated with Vtiger's sales, project management, and other tools. As a business expands to use other Vtiger products like Vtiger's Sales Edition to manage and optimize sales organizations, or Vtiger's Ultimate Edition to automate the entire customer life cycle, support agents receive increasingly detailed histories of customers generated at different stages of the customer life cycle. These detailed customer profiles contribute to more personalized interactions and productive conversations, and higher customer satisfaction.
What tech stack does Vtiger Help Desk use?
