Assembled pricing, reviews and more.
Assembled is a modern workforce management platform built for rapidly scaling global support teams. We help teams forecast support demand, build and manage team schedules, track real-time performance and schedule adherence, and uncover insights to improve support operations.
What is Assembled?
Most importantly, we provide schedule transparency not only to support managers/workforce managers, but also to the team handling calls/emails/chats. We allow your whole team to view schedules and overall performance metrics so that everyone can share ownership in success. We integrate with most major contact platforms, Google Calendar, and slack for seamless forecasting and scheduling. Our customers include Stripe, GoFundMe, Harry's, Monzo, and Slack. For a demo please visit: https://www.assembled.com/contact. We offer a free 2-week trial, during which we will work with you to ensure a speedy setup and seamless team rollout.
What tech stack does Assembled use?
Assembled pricing plans
Enterprise
$0.00
0 Custom Custom- Scheduling Pro Features + Optimal schedule generation Algorithmic activity filling Forecasting Pro Features + Queue-specific forecasting Analytics Pro Features + Real-time dashboard - Custom Team organization Same as above Onboarding & support Pro Features + Dedicated account manager Quarterly business reviews
Pro
$35.00
1 Agent Month- Scheduling Same as above Forecasting Out of the box, tailored forecasting - Zendesk, Intercom, Kustomer, ServiceCloud, Gladly, and more Built-in seasonality, long-term trends, and outlier detection Manual overrides and customizable imports Multi-channel forecasting - Chat, Email, Phone, Social, SMS Analytics Core Features + Volume, response time, handle time, and service level metrics Forecast accuracy reporting Real-time dashboard Team organization Same as above Onboarding & support Core Features + Team training
Core
$15.00
1 Agent Month- Scheduling Team scheduling Recurring schedule templates Google Calendar integration Slack integration Time off management Customizable event types Programmatic access via REST API Analytics Granular staffing analytics CSV exports Team organization Role-based permissions Customizable queues, teams, sites, skills Onboarding & support White-glove onboarding Custom Shared Slack channels