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CxEngage

CxEngage pricing, reviews and more.

9 reviews

CxEngage pricing plans

Pro

$99

per named agent per month
For more advanced reporting and powerful APIs
  • All Essential Features
  • Custom Reports & Statistics
  • Real-Time Reporting API
  • Historical Reporting API
  • Silent Monitoring & Barge-In
  • Queue Call Back
  • Basic Scripting
ESSENTIAL

$65

per named agent per month
The foundational contact center solution
  • Inbound Voice
  • Outbound Voice
  • Unlimited Sub-Tenants & Roles
  • Standard IVR
  • Standard Reports
  • Skills-Based Routing
  • Configuration & Administrative APIs
  • 50GB Media Storage Per Tenant**
  • Standard Support
Ultimate

$129

per named agent per month
All contact center channels and APIs
  • All Pro Features
  • Email Channel Functionality
  • Chat Channel Functionality
  • SMS Channel Functionality
  • 3rd-Party Work Items
  • Facebook Messenger Chat Integration
  • Real-Time Adherence API