ROBIN eCommerce Customer Service pricing, reviews and more.
Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order.
What is ROBIN eCommerce Customer Service?
With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step.
What tech stack does ROBIN eCommerce Customer Service use?
Robin
animate.css
Bootstrap
Typekit
Twitter Ads
Popper
Osano
HubSpot Analytics
jQuery Migrate
jQuery
Modernizr
Matomo Analytics
Linkedin Insight Tag
Google Tag Manager
Google Analytics
HubSpot
Google Workspace
Cloudflare
ROBIN eCommerce Customer Service pricing plans
The Program
Incl. 3 full-time + 6 collaboration users
A Conversation Console complete with your own data warehouse and BI dashboards — plus data-driven Coaching that helps you improve SLAs, work more efficiently, and sell more, too.
- Incl. 3 full-time Conversation Console users
- Plus 6 collaboration users
- Data warehouse, BI-views & coaching
- We guarantee personal service every step of the way