Best Conversational Customer Engagement SaaS companies
Dixa
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
ROBIN eCommerce Customer Service
Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order.
Astute Social
A full social media management platform for listening, engaging and publishing. Astute Social helps brands understand customer trends, opinions, and needs, analyze the competitive landscape to make better decisions, and manage customer relationships via social media.
Dashly
Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.
ReplyBuy Messenger
ReplyBuy Messenger is powering the next generation of engagement, one-to-one communication, loyalty & sales via mobile messaging.
Ameyo Omni
Ameyo Omni is an omnichannel contact center software that enables businesses to unify all customer interactions and transform them into consistent, contextual, and convenient journeys. With Ameyo Omni, users have a robust contact center solution with which they engage customers at any point and switch between different channels smoothly. As customer experience remains consistent, users are able to retain the content of their conversations even when they shift to different channels, whether chat, email, social, or voice. The automation feature of Ameyo Omni allows users to streamline their operations, enhance their overall productivity, and improve their responsiveness.
OnContact CRM
Oncontact CRM 7 is an innovative, full-featured CRM solution that runs where you want it to as an on-premise or as a hosted solution without any long term commitments.
Astute Agent
Improve consumer relationships, and reduce costs – all while providing your organization with powerful insights into the voice of the consumer.
ArcChat.com
Livechat for small and medium business. Easy to use, no hacky stuff. High-end technologies under the hood and super easy to use user interface. My grandma can use it!
Online Live Chat
Online Live Chats chat software provides many features that can help your business bridge the gap between you and your customers.
Salesken
Conversational Intelligence for sales teams to sell better
VoxiAI - Voice-driven IVR and automated form-filling
VoxiAI provides solutions for call-centers that increase effectiveness between AI assistant and agents for interactions with your clients.
JeffreyAI
JeffreyAI is a conversational AI using taught responses to inbound email inquiries and linked to a marketing automation and workflow framework. It assists sales staff responding quickly 24/7 and helps to increase the lead qualification capacity. JeffreyAI allow the sales person or anyone engaging with a customer getting more time to do what matters. The user will get a dashboard overview of the performance and option to download engagement templates built by other users or experts. With the feature to keep training your personalised AI to respond to questions you can build your AI exactly the way you want it to be and take back control of the AI brain.
ChatFunnels
ChatFunnels is the worlds leading conversational marketing platform for data-driven marketers. It helps businesses connect with customers that are ready to buy now. With its quickly evolving, bots, native split-testing platform, and conversational engagement tools, ChatFunnels is leading businesses through customer-focused data-driven transformation to engage customers for sales, marketing, and customer support.
LivePerson
Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.
Spectrm
Spectrm helps brands build customers relationships and drive conversions at scale on messaging apps. It's the end-to-end chatbot platform made for marketing teams.
Voxie
Voxie is reinventing the way businesses connect with their customers by enabling personalized text conversations at scale. With Voxie’s proprietary Conversational Intelligence engine, businesses can engage customers in two-way SMS conversations with little manual effort.
hi.guru
hi.guru is a disruptive business conversations platform, that uses AI, Natural Language Processing, and human assets to uniquely augment and improve businesses’ customer engagements and conversations, driving growth, efficiency, and profitability.
Recapped.io
Recapped enables sales professionals to easily create professional deal pages that impress buyers, guide them through the sales cycle, and track their engagement. Increase customer engagement with your sales content and collaborate effectively with key stakeholders. Replace countless email threads with beautiful centralized hub that recap your entire conversation, set clear next steps, and loop in every decision maker.
CallMiner Eureka
CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.
SmartIQ
Intelledox digitally transforms manual business processes involving paper, PDF and e-forms into guided, omni-channel, adaptive engagement experiences
SalesLoft
SalesLoft is a sales engagement platform helping teams set and execute on a cadence of communications to convert more target accounts into customer accounts. With real-time email tracking, an integrated sales dialer and social communications, sales leaders can be confident their reps are executing on the most effective selling process for their organization.
TalkLift
Automate your business conversations with chatbot. Design and deploy a chatbot to increase customers engagement and generate more leads.
CompetiSmart AI
CompetiSmart, by Nichefire, is a market intelligence platform that uses AI and machine learning to spot competitive opportunities and help position your brand. Our platform analyzes millions of conversations, advertisements, and content from thousands of companies. Allowing you to act instantly with better competitive analysis.
ConnectLeader
The ConnectLeader Intelligent Sales Acceleration Platform delivers revenue growth and sales productivity.