Best Customer Journey Analytics SaaS companies
CFN Insight
CustomersFirst Now is a customer delight company focused to provide Customer Experience (CX) consulting.
CX/OMNI CUSTOMER INTELLIGENCE ENGINE
Führende Lösung für strategisches Customer Experience Management: Datenbankbasierte Visualisierung von Customer Journeys.
DataQ
DataQ is designed specifically for retailers, it's equipped with end-to-end tools to help you create meaningful campaigns for all audiences. However, we�re not just here to tell you that DataQ is different, we�re also here to show you.
Attribution Insights
Optimise marketing ROI with integrating data and using advanced attribution modelling for better insights
Kare
Gluru AI is a platform designed to enable users to convert their interest to the business's goals.
Piwik PRO
Piwik PRO is the only on-premises and cloud analytics suite that allows you to track user behavior even in the most secure areas while staying privacy-compliant. Map the customer journey, create a single customer view and visualize your data by building advanced reports and charts in seconds with Piwik PRO’s simple drag and drop editor.
SaaSquatch
SaaSquatch is a referral, loyalty, and rewards platform built for web apps, mobile apps and digital businesses. Use SaaSquatch to launch customer referral programs, partner & affiliate programs, loyalty programs, and a points marketplace to engage and reward customers at any point in the customer journey. Build programs with custom event triggers, dynamic rewards, powerful integrations, enterprise-grade security, powerful tracking & analytics and more.
Indicative
Indicative is a behavioral analytics platform that is specifically designed for growth marketers and product managers to optimize customer engagement, conversion, and retention. They integrate all sources of behavioral data together (e.g. websites, mobile apps, marketing automation platforms, CRM systems, etc), and allow our users to do complex data analysis using drag-and-drop in a web browser - no code or SQL knowledge required.
seoClarity
seoClarity, an SEO platform provider, leverages a disruptive approach, changing how large scale organizations think about their online marketing strategies. seoClarity combines its patented, cutting-edge technology with deep analytics, machine learning, and dedicated team members to provide a solution that’s comprehensive and scalable so marketers can make smarter decisions and prove ROI. For more information, please visit www.seoclarity.net.
Wootric Customer Experience
Boost customer happiness with proven CX metrics: Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES) surveys. Get user feedback online, in-app, via mobile, email & SMS.
CallTrackingMetrics
CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.
Invoca
Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.
Yieldify
Yieldify’s technology works with your website through a single line of JavaScript integrated through e.g. Google Tag Manager. No in-house engineering resources are needed. This enables real-time tracking of vistors website behaviors across sessions. The Yieldify platform then creates personalized experiences that are hyper-targeted, connected, and adaptable across a customer’s journey.
Pista
Scale Ads Confidently with True Tracking
The Experience Manager
The world's first Customer Experience Employee Engagement tool.
Apromore
Apromore is an open-source process analytics platform offering state-of-the-art process mining capabilities combined with a powerful repository.
CallMiner Eureka
CallMiner Eureka is a solution that helps call centers through text and speech analytics and insights from automated analysis of communications between you and your customers across multiple channels.
WebEngage
Marketing Automation Software
IBM API Connect
IBM® API Connect™ is for organizations looking to streamline and accelerate their journey into the API economy. It’s a comprehensive management solution that addresses all four aspects of the API lifecycle: create, run, manage and secure. API Connect is far more cost-effective than limited point solutions that focus on just a few lifecycle phases. It enables external and internal consumers to accelerate an organization’s API program and capture new revenue through compelling new customer experiences.
UserReplay
UserReplay is a customer experience analytics solution that enables businesses to discover the truth abou customers digital experience, it combines replay of customer journeys with sophisticated analytics that identify customer struggles and monetize their impact and helps companies improve conversion, resolve technical and usability issues more quickly, recover lost customers and prevent fraud.
Airship
Mobile marketing solutions across all major mobile platforms. Improve customer engagement with push notifications, location-based marketing, and analytics.
Cisco Webex Experience Management (formerly CloudCherry)
Improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints in your organization.
Gainsight PX
Gainsight PX provides a personalized product experience platform designed to help companies acquire, retain, and grow customers by creating real-time, personalized engagements driven by product usage data.
EdCast MyGuide
EdCast MyGuide is a developer and manufacturer of on screen training software.
LeadsRx
LeadsRx is a SaaS marketing attribution solution that helps marketers connect the dots between online and offline programs and customer acquisition events, it tracks customer journeys to better understand the mix of marketing programs that drive revenue that eliminate wasted ad spend, improve conversions, and improve overall Return On Advertising Spend (ROAS).
UserBit
UserBit is a platform for UX teams to gather, analyze, and share their research. Manage research participants, user interviews, survey data, notes, and media files on one real-time repository. UserBit provides the structure and tools required for teams to discover design opportunities quickly.