Best Live Chat SaaS companies
Olark
Olark - Talk with your customers now with beautiful, easy to install live chat software.
AsisteClick.com Messenger For Business
AsisteClick.com Messenger For Business is a collaborative customer support platform with live chat and ticketing system.
User.com
User.com is a Real-Time Customer and User Engagement Tool that provides live chat with visitor data tracking, the information gathered can be used to trigger automatic in-app messages (chat, pop-ups, bars and forms) or emails.
Rake
Rake helps companies improve connections with customers and visitors and between co-workers. Rake replaces current live chat vendors and team collaboration vendors with a single workspace that's easy to navigate, search and adopt. We are free forever for businesses with user count of 10 or less and our max monthly cost is $75.
Communication
Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member.
Watermelon
With Watermelon companies can create their own chatbot without the need to code. Within our online platform, you manage all your customer conversations from both your chatbot and live chat. You can connect Watermelon with your favorite channels like; your website, WhatsApp, Facebook Messenger, Twitter, Slack and Telegram. This way businesses can expand their opening times and save a lot of money at the same time.
UseResponse
Platform to gather ideas and support your customers that includes ticketing, knowledge base, live chat. Easy to use customer service solution.
Adsoup
Adsoup is a sales CRM, designed to unify the user's inbox with all the common messaging platforms, live chat and email.
HelpCrunch
HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.
Hitsteps Web Analytics
Hitsteps is next generation of web analytics, featuring realtime reporting, heatmap, page analysis and live chat.
OnePgr
OnePgr offers sales and customer service solutions for your website allowing visitors to pick channel of their choice such as voice, web, livechat, SMS, or bots. OnePgr allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. With support for functional and resource categories, you can route customer interactions from your website to the resources based on various factors such as skillset, geography, product line, among others. All interactions are recorded and dedicated customer portals are automatically created to offer continuity and reinforce your brand. Mobile applications allow today's mobile-first workforce to manage the customer interactions from anywhere.
3CX
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Scorebuddy
Scorebuddy is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.
WELL
WELL is the trusted communication platform that connects patients to healthcare organizations via text, phone, email, and live-chat.
Qualified
Qualified is a conversational marketing application that will alert your reps instantly when qualified prospects arrive on your website, and make it easier for you to engage with them in real-time through live chat, voice calls, and screen sharing. When you connect Qualified to your website, your sales team will be having more conversations with qualified leads, resulting in higher conversion rates and faster sales cycles.
Sugester CRM
Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.
Enterprise Chatbot Platform
Automate pre-sale and post-sale customer service requests with a smart chatbot integrated with the software you already use. Create, update, train, and analyze the chatbots results on the go with a simple interface. Send broadcast messages to your customers and measure results with in-depth statistics in a few clicks. Add a customizable Live Chat widget to support your visitors when they need you. Let your team better organize the workflow and manage customer support requests in one place.
How Tekno
How Tekno the most cost-effective web hosting suitable for new websites and young people who want to get in web hosting with the minimal experience needed. We are here to help anytime you want. Get in touch with us through the live chat if you need any help
StructionSite
Effortlessly Track Installed Work. Impress The Owner. StructionSite allows project teams to communicate in the context of the jobsite anytime, from anywhere. By using 360 cameras to rapidly digitize a site, then layering in live chat functionality, project teams are able to collaborate instantly in the context of the jobsite using their mobile device or browser. The systems also comes with major benefits for the owner.
GetAccept
GetAccept is an all-in-one solution for e-signature, contract management, proposal creation, sales collateral management, document tracking and prospecting. Used by sales, HR, customer success and development teams; personal video messaging, live chat and analytics are popular features.
SalesJump
Add WhatsApp Chat To Squarespace
Comm100 Live Chat
Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction
WhosOn
WhosOn is a Chat Solution, Supporting Businesses by Drastically Improving their Customer Service, Conversion Rates, Market Reach & More
AlphaBlues
AlphaBlues is automating customer service chat for the enterprise with a proprietary AI product.
BotStar
Chatbot development is less about programming but more about mastering conversations and languages. BotStar eases out the development effort with our powerful visual editor and let you focus more on understanding your audience and improving your chatbots continuously
Engati Chatbot Platform
Engati is one of the best free chatbot platform to build bots in minutes without programming. Build once and publish across 8 major platforms - FB messenger, kik, telegram, line, viber, skype, slack and website. Supports intelligent paths, train, copy, analytics and private labeling.
Comm100 Chatbot
Comm100's AI chatbot combines powerful AI with an easy-to-use, code-free UI so that you can have the confidence, control, and comfort you need to take full advantage of everything that AI has to offer.
WotNot
WotNot is a no-code chatbot platform where you can design and develop rule-based as well as AI-based chatbots with a done-for-you service at a reasonable cost.
Arena Live Blog
Empower your editors to cover any breaking news or event in real-time with our live blog platform. It works in any website, no coding required.
Casengo
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!
UserEcho
UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Rocket.Chat
Open source web chat platform. From group messages and video calls all the way to help desk killer features.
Continually
Build a better understanding of your audience by making it easy for them to tell you what matters most.
LiveAdmins
LiveAdmins bridges the gap between businesses and their website visitors. Their real-time online customer support works to help clients increase their ROI and provide customers with better online experience.
Froged
Behavioral Marketing platform to increase your sells, improve your support and engage your customers.
Social Intents
Social Intents helps to improve online customer service, get more subscribers, reduce bounce rates.
ChipBot
Use ChipBot to guide & help users anywhere on your website.
Velaro
Better engage your customers and other website visitors, increase online sales conversions, improve the efficiency of your customer service teams, and strengthen your brand.
AskSid
A specialist Conversational AI solution for retail and consumer goods delivering 3 outcomes - a) Accelerated Conversions (by simplifying the shopper's journey b) Enrich Product Knowledge-base (by discovering new consumer queries & questions on your products) and c) Precision marketing insights (from raw demand signals hidden in 1:1 customer conversations)
1Click
1Click provides an easy to use plugin for browser and mobile platform to embed face to face conversations in your business workflows.
Needle
Advocate-Based Customer Engagement Platform
socialboost
Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you
SnapCall
Replace your phone number Allow your web visitors and customers to call you from your website or app with ONE click. No more voice menus or transfers
Netop Learning Center
Learning Center is a web-based assessment tool that supports blended learning and flipped classrooms. With the Learning Center, teachers can post lesson materials online and create assessments to easily evaluate student learning.
Netop Remote Control
Support end users and unattended devices with remote keyboard, video and mouse control, integrated file transfer, and a variety of remote management capabilities. Automate routine tasks with built-in scripting and improve collaboration with the ability to run multiple concurrent connections to a single device.
Moosend
Moosend is a fully featured email marketing platform which includes a responsive email campaign editor, marketing automations and many other competing features.
Unbounce
Unbounce allows you to build, publish & A/B test your landing pages without I.T.
EnableX Webinar
Engage your audience anywhere and at scale with EnableX Webinar.
Delenta
Delenta is an online platform for coaches, consultants and mentors to launch, manage and scale their practice with effortless professionalism. It's been designed with the 'tech reluctant' in mind so it's intuitive and very easy to use. Tools include lead capturing, availability publishing, payment processing, real-time audio/ video, client accountability portal, group coaching capability and much more. Integrations include Zoom, Paypal, Goole, Outlook, MailChimp etc. You can get your profile and offerings set up and marketable within the hour, then just share it to your own Social Media and anywhere your ideal client hangs out!