Best Live Chat SaaS companies
Primalogik
Primalogik offers a Web-based software that provides simple and intuitive tools to manage Employee Performance Appraisals, 360 Degree Feedback, Goals and Objectives. Primalogik is user-friendly, flexible and highly customizable. Quickly create surveys, performance evaluations and encourage instantaneous feedback throughout the year to drive employee performance and engagement. Unlike expensive and complicated enterprise solutions, there are no set-up charges; start for free and start your assessments in three easy steps
Givebutter
Raise lots of money for any cause and have tons of fun doing it.
aGoodCause.com
aGoodCause = Fundraising with Heart!
SnapEngage
Without installing any software, your Sales and Support teams can chat with your website visitors while they browse and offer assistance in realtime. Even includes industry 1st "Call Me" feature to incorporate voice and text communication in one bundle.
Redtie
Redtie is the true multi-channel messaging platform to acquire, engage & support customers. Get Leads, drive sales and scale your business to new heights. Acquire leads and speed up conversions in your sales funnel with Redtie's omnichannel messaging platform - text, email, voice and chat. Re-target your leads in multi-directions, to scale your conversions real fast.Build your customer communication platform with Redtie API.
Retain
Retain is a software company that develops a customer messaging platform. With Retain businesses are enabled to chat with the existing and prospective customers who are online on their website. Retain platform lets businesses track and filter customer data. This data includes conversation history, product usage behavior, past purchases, payment details, etc. Businesses can use these attributes to trigger personalized, automated marketing in-app messages and emails. Retain lets businesses create and send targeted in-app messages to customers while they're logged in the website.
IntouchApp
InTouchApp for Business is a simple, smart contact manager to help businesses easily organize customer data and interact with them from one place.
5pillows
5pillows is a web app to communicate with your customers through email and social media.
Bold360
Leveraging the power of AI, Bold360 helps personalize and enhance every customer engagement no matter where it takes place, allowing companies to seamlessly deliver rich, consistent customer experiences across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human.
Callbell
Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.
respond.io
Respond.io is a business messaging platform that connects contacts from any channel to every team.
Sirena
Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age. It allows every department of the company to have a unique WhatsApp line to centralize communications with the customers and track their interactions with your business.
Sparkcentral
Sparkcentral is the fastest enterprise social media helpdesk platform, specifically built for high-volume and real-time engagement.
Aivo
Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.
Jumplead
Jumplead is an inbound and marketing automation service designed to help turn visitors into customers.
OneDesk
OneDesk's project management software allows project managers to assign tasks, manage projects and portfolios, and track timesheets.
Revelation helpdesk
Revelation helpdesk is a flexible & powerful help desk solution that can adapt to your structure whether you provide internal or external support service.
Dashly
Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the hottest ones.
ReplyBuy Messenger
ReplyBuy Messenger is powering the next generation of engagement, one-to-one communication, loyalty & sales via mobile messaging.
Astute Social
A full social media management platform for listening, engaging and publishing. Astute Social helps brands understand customer trends, opinions, and needs, analyze the competitive landscape to make better decisions, and manage customer relationships via social media.
OnContact CRM
Oncontact CRM 7 is an innovative, full-featured CRM solution that runs where you want it to as an on-premise or as a hosted solution without any long term commitments.
Boostopia
Boostopia is a B2C customer success platform that specializes in helping companies improve the customer experience and turn support into a revenue-generating channel.
CallHippo
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
JungleBell
JungleBell extends SharePoint alerts and comes with a powerful and intuitive conditions analyzer.
UJET
UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
Collect.chat
Collect chat is an interactive chatbot that collects data from website visitors.
Livestorm
Livestorm is a webinar software that fully works from the browser, with no download required. Livestorm offers live webinar engagement features such as chat and questions, provides webinar analytics and source tracking, audience segmentation through polls and data enrichment, and integrations with CRMs and marketing softwares.
Clickatell Touch
Touch is a live omni-channel customer service solution that enables you to instantly resolve customer queries through your website, social media channels and chat apps.
Missive
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
uContact
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification and many others features.
methinks
methinks.io user testing provides face-to-face interviews in a mobile app. Qualifying testers, surveys, live video interviews, archives, payment, all-in one app
CA Flowdock
CA Flowdock is a collaboration tool for teams. CA Flowdock integrates a team inbox and chat, and is integrated with over 50 tools and services.
Charity Auctions Today
Charity Auctions Today has been fully developed to provide a top-notch, user friendly platform that will help you maximize your auction revenue. Charity Auctions Today is one of the most reliable online charity auction platforms for silent, live, online and mobile auctions.
Hibox
Hibox is an out-of-the-box solution to handle the three most critical pain points in collaborating with your team: 1) faster communication (team messaging), 2) keep track of your projects (task management) and 3) live discussions for remote work or separate offices (video calls).
GoSpotCheck
GoSpotCheck’s end-to-end platform is made up of 3 parts: an admin dashboard for task building and distribution for project/program managers, a mobile app for task completion for frontline teams, and reporting dashboards to improve visibility and decision making for leaders. GoSpotCheck's advanced features include PhotoWorks photo reporting, Insights business intelligence reporting powered by Looker, integrated image recognition and machine learning for merchandising audits, an open API, and a variety of integrations including a Salesforce sync package.