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Best Incident Management SaaS companies

Zenduty

Zenduty

Incident management platform for high-performing teams.

Incy.io

Incy.io

MULTIPLY THE RESULTS OF INCIDENT MANAGEMENT BY MAKING THE COLLECTION EASIER.

Splunk On-Call

Splunk On-Call

45 reviews

Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution.

Enterprise Tester

Enterprise Tester

Enterprise Tester eliminates duplication through tight integration with requirements management and defect tracking tools, offering full traceability from requirement definition and testing through to incident management.

Kintaba

Kintaba

Manage, respond, and recover from major outages and incidents as a team with Kintaba: the easiest way to implement modern incident management at your company.

Squadcast

Squadcast

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Juno One

Juno One

18 reviews

Tool for Agile Project Management, Test Management and Issue Tracking with powerful Integrations.

Opsgenie

Opsgenie

1 review

Opsgenie is an alerting and on-call management solution for dev & ops teams that provides the tools needed to design rich and actionable alerts, manage on-call schedules & escalations, and ensure that the right people are notified at the right time, using multiple notification methods.

PagerTree

PagerTree

PagerTree makes it easy to schedule on-call rotations, route incoming pages, and alert the right team members every time.

Cherwell ITSM

Cherwell ITSM

Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

Amixr

Amixr

Once received, an incident will be posted to Slack. Workflow status (New, Acknowledged, Resolved) will be assigned. Escalation engine will define a responsible person and invite.

4me

4me

4me is a premium service management application for large multinational organizations and their external service providers. 4me gives service providers the information they need to continuously optimize the allocation of resources to the areas where they deliver the most value to the business.

SolarWinds Web Help Desk

SolarWinds Web Help Desk

46 reviews

Web Help Desk & Asset Management Software.

C2 ATOM

C2 ATOM

20 reviews

C2 ATOM software solution is a web-based IT service management software solution, built around effective and easy to use service catalogs.

IT & Test Environment Modelling

IT & Test Environment Modelling

1 review

EcoSystem EM is an end-to-end and extensible IT & Test Environment Management framework promoting transparency, control and productivity through an uplift in environment governance, measurement, operational standardisation and automation methods.

Agiloft Service Desk Suite

Agiloft Service Desk Suite

19 reviews

Bring agility and control to your IT service operations and deliver exceptional service to customers across the enterprise with Agiloft's Flexible ITIL Service Desk solution.

AlertOps

AlertOps

24 reviews

OnPage

OnPage

106 reviews

Jira Integration+ for Slack by Nextup

Jira Integration+ for Slack by Nextup

23 reviews

Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack.

iSupport Software

iSupport Software

16 reviews

From end users to support representatives to managers, iSupport meets your needs.

KOHO Software

KOHO Software

Incident & Problem Management. Streamline service desk ticket resolution throughout the entire ticket lifecycle.

Safetymint

Safetymint

Safetymint is a SaaS-based safety management software that helps organizations digitize and streamline their safety processes. Safetymint modules include Incident and Near Miss Management, Safety Audit Management, Permit to Work System and Hazard Identification and Risk Assessment (HIRA).

Omnigo Incident Reporting

Omnigo Incident Reporting

2 reviews

Omnigo Incident Reporting is a reporting software suite that allows you to streamline workflow allowing you to complete reports with information and custom menus.

Audits.io

Audits.io

Audits.io is a risk management software that helps to attach images and other files, assign and notify responsible people, and share the automated PDF-reports to stakeholders and analyze bottlenecks and trends from the real-time statistics.

DisruptOps

DisruptOps

DisruptOps is pioneering pathways to accelerate cloud adoption. By helping organizations of all sizes embrace trustable cloud management and automation, you can move to the cloud while ensuring security and operational best practices are enforced.

Fusion Framework System

Fusion Framework System

The Fusion Framework System has everything you need to gather, organize, and leverage your organization's data to create an information foundation and build your program. Actively identify and mitigate top areas of risk, create and exercise dynamic plans, prepare your organization, and empower your team to make great decisions when an incident occurs.

IBM Security QRadar

IBM Security QRadar

IBM QRadar is designed to collect logs, events, network flows and user behavior across your entire enterprise, correlates that against threat intelligence and vulnerability data to detect known threats, and applies advanced analytics to identify anomalies that may signal unknown threats. The solution then uniquely connects the end-to-end chain of activity associated with a single potential incident, and provides prioritized alerts based on severity, helping quickly uncover critical threats while reducing false positives.

Illumine

Illumine

Illumine a one-stop technology platform for Early education which caters the needs of Parents, Teachers & Administrators. Our key focus areas are Parent Engagement, Child development, Operational efficiency. Illumine will save you time, money and build parent engagement which is proven to increase your enrollments.

HappySignals Experience Management for IT

HappySignals Experience Management for IT

We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.

Kianda

Kianda

Kianda is an award-winning no-code process automation platform helping you transform manual and paper-based work into intuitive online applications. With Kianda you can digitalise everyday business tasks faster than ever before while reducing costs and eliminating inefficiencies.

LogSentinel SIEM

LogSentinel SIEM

LogSentinel SIEM provides an advanced secure audit trail application leveraging multiple layers of sophisticated encryption to ensure data integrity with no compromise.

Humio

Humio

Log management for developers

Capptions

Capptions

1 review

Capture data, ensure safe operations and gain insight. Capptions comes with a dashboard for administrators, which gives an overview of all inspections, actions and observations that have been created. This is also where the form builder is located. Easily digitise any form and instantly share it with your colleagues.