Best Service Desk SaaS companies
Service Creatio
BPMonline Service Desk is a web-based Service Desk software that takes advantage of advanced business process management (BPM) features and ITIL best practices.
SolarWinds Service Desk
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
Micro Focus Service Management Automation X (SMAX)
Help your service desk agents and IT managers proactively manage service quality. 200+ out-of-the-box reports displayed on dashboards give you instant visibility and easy to customize reports.
HelpDesk
HelpDesk is a service desk software designed for collaboration. Your team uses a single app for your customer problem resolution.
HaloITSM
HaloITSM is an ITSM service desk software solution, designed specifically for IT service management. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution.
Pegasys Cloud
Pegasys Cloud allows your IT service desk teams to tackle those tedious tasks with a simple interface that needs no training.
Tech Support Mexico
Tech Support is a Global Service Desk that specializes in helping small business with their evolution in to technology.
KOHO Software
Incident & Problem Management. Streamline service desk ticket resolution throughout the entire ticket lifecycle.
Jira Service Management
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Agiloft Service Desk Suite
Bring agility and control to your IT service operations and deliver exceptional service to customers across the enterprise with Agiloft's Flexible ITIL Service Desk solution.
BOSSDesk
BOSSDesk is an ITIL aligned cloud solution that simplifies IT Service Management and is an affordable way to achieve best practices for IT Asset Management and Help Desk applications. BOSSDesk, is cost effective, accessible 24x7 and highly secure.
GoToAssist
GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.
FastPassCorp
FastPass enterprise password manager covers the important password manager processes for self-service of passwords with a compliant and secure process for the facilitated password reset process in the service desk. The results are high productivity and ease-of-use for all types of corporations.
Domotz
Domotz PRO is a Network Monitoring and Remote Support Software for support technicians, call centers, service desks, telecommunications, internet service providers and systems integrators. The software enables the provision of remote tech support, with functionalities including network and device monitoring, advance network and device down alerts, remote device access (http, https, RDP, VNC, SSH and Telnet) to service technical issues, remote desktop, remote power recycle and management, network diagnostics (internet health checks, speed tests), and remote tech support administration.
Help Sumo
Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities
IBM Control Desk on Cloud
Rapid expansion of information technology has transformed the way organizations create value. Yet as users and the infrastructure grow to take advantage of the automation and insights IT delivers, managing the resulting multivendor, multiplatform environment becomes an increasingly complex task. IBM® Control Desk provides the IT service management (ITSM) needed to simplify support of users and infrastructure. It reduces costs and increases satisfaction through user friendly self-service, automated service management and seamlessly-integrated, best-practice based service desk capabilities.
Alert Catcher
Alert Catcher was created to be the first line of defense against system outages or changes that can turn into major IT incidents. Alert Catcher plugin for Jira allows you to consolidate IT alerts that emanate from SIEM and EMS systems. All alerts and notifications can be customized based on preference, with escalations being creating tickets in Jira Service Desk. Support connection with McAfee, Zabbix, PRTG Network Monitor, etc.
ManageEngine ServiceDesk Plus
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
InvGate Service Desk
Software package consolidating all interactions between your IT department and your users, giving you full control over your Help Desk from a single administrative interface
Aritic Mail
Ariticmail is an email marketing service provider for business having large subscriber base, and enables you to send email campaigns to a list of opt-in emails.
Help Desk Premier
Help Desk Software
Deepser
Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: It is convenient and tailored to your needs.
Vision Helpdesk
The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.
Aritic Desk
Manage customer tickets with ease and delight your them with prefect resolution quickly.
Aritic PinPoint
Aritic is an all-in-one marketing automation software platform for digital marketing team or SMBs. It helps to build relationship with leads, automate marketing campaigns and convert leads to paying customers easily.
Sinergify
Sinergify is a connector that integrates Salesforce and Jira. It is hosted on the salesforce platform and uses the REST APIs of both Salesforce and Jira to integrate both the platform.
Agiloft Contract Management Suite
Agiloft is a provider of adaptive web-based business process management solutions for organizations of all sizes.
Orderry
Easy-to-use service management software in the cloud
C2 ATOM
C2 ATOM software solution is a web-based IT service management software solution, built around effective and easy to use service catalogs.
BackHQ
Back Technologies is a software company from Berlin building Back, the employee request platform that will let you focus on what matters again. Not your average help desk.
Spiceworks Help Desk
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
atSpoke
atSpoke uses artificial intelligence to automate help requests like sending a support ticket to IT or asking HR about company holidays.
DeepDesk
DeepDesk is a complete solution to manage your support requests, your daily activities and your organisational processes
IntraService
Ticket and Asset Management, Knowledgebase, Expenditures Accounting, Flexible Authorization System. Meets ITIL.
iSupport Software
From end users to support representatives to managers, iSupport meets your needs.
Splashtop SOS
Splashtop SOS is a simple, fast, and cost-effective alternative to TeamViewer, Citrix GoToAssist, Cisco WebEx, and LogMeIn Rescue.
IT & Test Environment Modelling
EcoSystem EM is an end-to-end and extensible IT & Test Environment Management framework promoting transparency, control and productivity through an uplift in environment governance, measurement, operational standardisation and automation methods.
repricer.com
React faster with instant Amazon repricing
xSellco Feedback
Automate intelligent feedback requests on Amazon, eBay, Trustpilot and more
BlueJeans Meetings
BlueJeans brings video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want.
AccuWeb Hosting
AccuWeb Hosting is a Web hosting service that has dependable uptime, excellent customer service, and several easy-to-use website-building tools.
Casengo
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!
QuickBooks Cloud By Ace Cloud Hosting
Hosted Virtual Desktop service allows you to work on business applications and data remotely.
Cayzu Help Desk
Cayzu allows you to manage all of your support requests from a single cloud portal. Integrates with Facebook, Twitter and more.
Help Desk Migration Services
Help Desk Migration is a service that allows to move data from one platform to another.
PushEngage
PushEngage is a web push notifications platform, designed to help websites by sending notifications and increase returning visitors.
ProProfs Help Desk
ProProfs Help Desk is a cloud-based help desk and customer service to ticket all customer requests are kept in one place.