Best Remote Support SaaS companies
Zoho Assist
Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.
SolarWinds DameWare Remote Support
Comprehensive remote support software for end-user support and system troubleshooting.
Splashtop Remote Support
Splashtop Remote Support is a VDI software tool that allows IT professionals to remotely access computers and assist users.
TeamViewer
Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.
Iperius Remote
Iperius Remote is a free software for remote PC Support.
Domotz
Domotz PRO is a Network Monitoring and Remote Support Software for support technicians, call centers, service desks, telecommunications, internet service providers and systems integrators. The software enables the provision of remote tech support, with functionalities including network and device monitoring, advance network and device down alerts, remote device access (http, https, RDP, VNC, SSH and Telnet) to service technical issues, remote desktop, remote power recycle and management, network diagnostics (internet health checks, speed tests), and remote tech support administration.
GoToAssist
GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.
LiteManager
LiteManager Pro — remote access software for remote administration of computers over the Internet or remote control in a local network, for distant learning, providing remote support to users and supervising work activity of employees.
FixMe.IT
FixMe.IT is a remote desktop application designed for fast and easy on-demand and unattended remote support.
SolarWinds DameWare Remote Everywhere
Deliver the tools IT professionals need in a cloud-based, remote support solution. Dameware Remote Everywhere is a fast, simple, and lightweight cloud-based remote support solution, accessible from almost anywhere with an internet connection.
ISL Light
Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.
Coview
Web screen sharing, recording, remote debugging and browser health checks for your support team.
SecureLink for Vendors
With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.
Splashtop Business Access
Splashtop Business Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.
SolarWinds Take Control
SolarWinds Take Control is web-based remote control software for IT service businesses who need to solve client problems, fast.
ScreenMeet Support
ScreenMeet Support is a simple, yet powerful online meeting software for sharing your PC, Mac or Android screen. Present from your computer or Apps from your Android. Save time and reduce frustration by not requiring downloads to attend.
Goverlan Reach
Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.
Remote Utilities
Access and control multiple PCs from remote physical locations with different connection modes. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files and do any other operation just as if you were physically sitting in front of the remote PC.
Splashtop SOS
Splashtop SOS is a simple, fast, and cost-effective alternative to TeamViewer, Citrix GoToAssist, Cisco WebEx, and LogMeIn Rescue.
Kaseya VSA
Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
PandaSuite
Developed by a Parisian team and launched in 2015, PandaSuite is a simple & creative SaaS platform to build and deploy applications and interactive experiences without a line of code. Create for free and deploy from €79/month.
BeyondTrust Remote Support
The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world.
Blitzz
Blitzz is a smart, mobile platform designed to help users quickly deploy a high-quality video powered service and& collaboration app, without any technical development.
SolarWinds Help Desk Essentials
Simplify & automate help desk ticketing process and accelerate service delivery.
Supremo
Supremo is an easy-to-use solution for remote desktop control and support allowing to access a remote PC/server or host a Meeting session.
Dayon!
An easy-to-use, cross-platform remote desktop support solution for everyone
Radmin
Radmin allows establishing a secure connection between computers over the internet as if they were connected over a LAN.
WinRest
WinRest offers biometric security options for bartender identification, multiple user levels, optimized 256bit SSL secured remote access and support.
Atera
Atera It is the only All-in-One SaaS Based software for Managed Service Providers (MSPs), combining remote monitoring and management (RMM), professional services automation (PSA) and remote control & support.
GoToTraining
Deliver remote and hybrid learning with one solution.
Bold360
Leveraging the power of AI, Bold360 helps personalize and enhance every customer engagement no matter where it takes place, allowing companies to seamlessly deliver rich, consistent customer experiences across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human.
GoToConnect (formerly Jive)
GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.
GoToMeeting
Millions of businesses trust GoToMeeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works instantly on any device.
GoToMyPC
GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.
GoToWebinar
GoToWebinar is the world's most widely used webinar and webcasing software. Our 53,000 customers use it to drive new business and to inform and educate employees, partners and customers. Unlike the legacy webcasting technology of Enterprise competitors GoToWebinar is easy-to-use and easy to pick up. As a result you'll confidently host webinars with GoToWebinar in no time to reach your audience anytime and anywhere.
GoToConnect Support Center
GoToConnect gives you the freedom to choose the best application to drive better customer satisfaction and grow your business without the complexity and unnecessary bells and whistles of conventional call center tools.
LastPass
LastPass business solutions help teams & businesses take control of their identity management with password management, single sign-on (SSO), and adaptive multifactor authentication (MFA).
join.me
Get everybody on the same page, when they're not in the same room, instantly. Review documents and designs. Train staff. Demo products or just show off. join.me is a ridiculously simple screen sharing tool for meetings on the fly.
Grasshopper
Turn the World Into Your Office. Grasshopper lets you run your business using your cell phones.
NordVPN Teams
Streamline your network security with an enterprise VPN solution
SolarWinds DameWare Mini Remote Control
Affordable remote control software for all your customer support and help desk needs.
Netop Remote Control
Support end users and unattended devices with remote keyboard, video and mouse control, integrated file transfer, and a variety of remote management capabilities. Automate routine tasks with built-in scripting and improve collaboration with the ability to run multiple concurrent connections to a single device.
CloudTalk
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Sysgem Logfile Concentrator
Sysgem's Logfile Concentrator is a comprehensive Windows-based tool to integrate streams of log file data from multiple sources in one single centralizing location. Log data is collected from remote multi-platform servers and end-user devices, then stored in a central database for analysis and regulatory compliant archiving. Supported data sources include Windows Event Logs, UNIX/Linux syslog, OpenVMS Audit Journals and SNMP traps while common ODBC databases (such as MS SQL, Oracle and MS Access) are supported for log storage. As part of the Sysgem product family, Logfile Concentrator can be used stand-alone or complementary to our flagship product Sysgem Enterprise Manager (SEM) as part of a com- prehensive system management toolset covering your organization's entire IT environment.
SecureLink for Enterprise
Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. We deliver a purpose-built secure remote access platform that ensures industry compliance and vendor accountability.
Remotive.io
Helping Tech professionals land remote jobs.
Naverisk RMM & PSA
Naverisk is an excellent solution for MSPs and IT professionals looking for the core features needed in remote monitoring software. Wrapped in a all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.
AnyDesk
AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.
Certify AP by Emburse
Certify AP easily shifts all of your accounts payable functions online, making remote work a breeze.