Best Conversation Intelligence SaaS companies
Convin.ai
Convin is a conversation intelligence platform for inside sales teams to help them clsoe more deals.
ExecVision
ExecVision focuses on enhancing Conversation Intelligence to transform the way executives understand their business. Conversation Intelligence is the next frontier of data gathering and turning conversations into actionable intelligence. ExecVision aims to improve business conversations along with turning calls into actionable data to provide executives with insights that they never knew were possible
Chorus.ai
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Wingman
Wingman is a real-time sales coaching tool that gives sales reps the right information at the right time, while they are on a call. Wingman automatically joins sales calls and based on the conversation, cue-cards show up to help sales reps with customer objections, questions, and behavior suggestions. Wingman integrates with dialers (e.g., Outreach, Aircall, Hubspot, RingCentral), video conferencing tools (e.g., Zoom, Google Meets, GoToMeeting) and CRMs (e.g., SalesForce, PipeDrive, Hubspot) to bring all the intelligence together. It also assists reps in taking better notes and summarize calls by allowing them to bookmark key moments during the call, in real-time. The call recordings, transcript, and analysis are also available in a dashboard for Sales Management & Sales Enablement to review calls and coach sales reps. Wingman helps ramp up new sales reps much faster and convert more demos to deals by enabling every sales rep to talk like an expert! Unlike your sales reps, Wingman is up and running in a few minutes. Join other companies that have doubled their conversion rates with Wingman in just one quarter!
Avoma
An AI-powered meeting assistant for Sales and Customer Success teams to capture, transcribe, summarize, analyze, and collaborate across every customer conversation — at scale. Boost team productivity, increase peer coaching and knowledge sharing, and ultimately close more deals and delight customers.
Pickle
Pickle uses your conversations and AI insights to create superhuman sales and customer success teams. Stop being in the dark. Start analyzing your calls with Pickle PowerSearch™, interactive transcriptions, summaries, keywords, and much more.
SalesLoft
SalesLoft is a sales engagement platform helping teams set and execute on a cadence of communications to convert more target accounts into customer accounts. With real-time email tracking, an integrated sales dialer and social communications, sales leaders can be confident their reps are executing on the most effective selling process for their organization.
Invoca
Invoca is an AI-powered call tracking and analytics platform that helps marketers get campaign attribution and actionable data from inbound phone calls. As a result, marketers can dramatically improve ROI by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.
Showpad Content
Showpad Content makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward.
ActiveDEMAND
The ActiveDEMAND integrated marketing platform is scalable and powerful. The call tracking does more than simply track calls, the small business marketer package has everything you need: email, landing pages, social and full dynamic content and the Marketing Agency Portal is designed specifically for multi-client account management.
Archonic
Provide free business numbers and free call tracking.
Call iQ
Call Tracking, Reporting, Recording, Scoring, 800 Numbers, Analytics, Training, Coaching, and more.
Call Tracker
Elegantly simple call tracking for your business. Call Tracker makes it radically simple to setup tracking numbers and get analytics data you need so you can focus on what's working and stop spending on what's not.
BrandsEye
BrandsEye helps organizations increase revenue, optimize expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy. Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational actions.
IBM Watson Assistant
IBM Watson Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
Salesforce High Velocity Sales
Einstein High Velocity Sales Cloud offers sales reps a platform to boost sales productivity with artificial intelligence (AI). This platform provides sales reps a single location for resources and tools that enable them to engage with prospective customers.
ThoughtSpot
Don't BI. Just Search.
Conversica
Conversica provides a cloud-based artificial intelligence platform to better convert inbound leads. Through natural, two-way email conversations, the company’s automated sales assistant automatically engages, qualifies and follows up with leads to convert them into sales opportunities, freeing up salespeople to focus on closing more business.
Voxie
Voxie is reinventing the way businesses connect with their customers by enabling personalized text conversations at scale. With Voxie’s proprietary Conversational Intelligence engine, businesses can engage customers in two-way SMS conversations with little manual effort.
Ambit
Take your organisation into the future with a cost-effective, fully managed, turn-key chatbot from Ambit. Bots built on our next-generation, conversational artificial intelligence platform blend scripts, natural language processing technology and machine learning to deliver a natural and realistic chat experience. Whether your business offering is products, services, excellent employee experiences, or software development for your own clients, talk to us about how Ambit can support you.
Agara
Agara is an autonomous virtual voice agent designed for natural conversations with customers without any human assistance.
BotStar
Chatbot development is less about programming but more about mastering conversations and languages. BotStar eases out the development effort with our powerful visual editor and let you focus more on understanding your audience and improving your chatbots continuously
AskSid
A specialist Conversational AI solution for retail and consumer goods delivering 3 outcomes - a) Accelerated Conversions (by simplifying the shopper's journey b) Enrich Product Knowledge-base (by discovering new consumer queries & questions on your products) and c) Precision marketing insights (from raw demand signals hidden in 1:1 customer conversations)
Replicant
Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center.
BotSupply
Multi-cloud & multi-lingual Chatbot CMS for the Enterprise
Zignal Labs
Stay ahead with a modern media intelligence platform. Zignal's real-time and predictive analytics drive smarter decisions to build and protect your company's brand.
Nimble
With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.
CompetiSmart AI
CompetiSmart, by Nichefire, is a market intelligence platform that uses AI and machine learning to spot competitive opportunities and help position your brand. Our platform analyzes millions of conversations, advertisements, and content from thousands of companies. Allowing you to act instantly with better competitive analysis.
Kustomer
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
Salesken
Conversational Intelligence for sales teams to sell better
Aivo
Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact.
InsightSquared
InsightSquared helps sales operations professionals break the cycle of spreadsheets by equipping them with actionable, real-time intelligence on virtually all sales KPIs. Fast growing technology companies rely on the company's solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, and conduct data-backed planning and analysis.
Laiye RPA
The robot built on the UiBot platform can simulate the operation of humans on the computer and automatically perform tasks according to certain rules, such as processing mail and documents, generating files and reports in large quantities, and entering the CRM system to perform specific tasks. The UiBot team also has deep technical accumulation in AI, and launched a series of RPA+AI solutions, from process automation to cognitive automation, further expanding the scope of RPA.
aiaibot
aiaibot is a conversational AI building platform with a focus on chatbots. It’s simple to use, powerful, and easy to integrate.
Odus
Odus is an AI-based conversational platform for messengers, voice assistants, sites, any devices, and apps. Odus allows people to create human-like chatbots and fully automated customer support and service.
Alfred AI
Alfred is a cognitive assistant based on Artificial Intelligence specialized in Customer Experience that learns with every interaction.
BotXO
BotXO is AI Automated Chat as a Service. It empowers brands to have specialized chatbots provide instant support and personalised shopping through conversational interfaces. Serve your users, whenever and wherever they want.
OMQ Chatbot
With the OMQ chatbot, you can answer customer inquiries in chats or IM without your employees having to manually answer the same question 100 times. Because OMQ’s artificial intelligence learns independently and knowledge about all products is shared, the chatbot allows you to automate your customer service instantly. If the chatbot reaches its limits, it will connect your customers to an employee, who can deal with the more complicated cases.
Botsociety
Quickly create a high-fidelity preview of your next chatbot or voice assistant
Smartloop Chatbot Builder
Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more
Activechat.ai Visual Chatbot Builder
Helping businesses automate customer support and marketing with smart voice and messenger chatbots
AlphaBlues
AlphaBlues is automating customer service chat for the enterprise with a proprietary AI product.
AskBrian
We have built Brian in order to create real value for consultants, corporate developers and other high-paced business professionals. We do so by exploring innovative ways of connecting human talent, state-of-the-art technology and data. We aim to ‘generate’ time that our clients can invest in new business ideas or share with loved ones. We believe that, thanks to our independence, personal integrity and high data security standards we establish lasting trustful partnerships.
botsplash
Botsplash is designed to enable users to engage their customers over NLP and AI powered chat platform.
C-Phrase
We offer C-Phrase, an innovative system for natural language querying and updates of databases. So instead of writing SQL or filling out forms, users just type in their questions and updates. In answering, C-Phrase always generates a description of what it thinks the user is asking and when ambiguity or errors occur, C-Phrase uses dialogue and explanation to resolve. This opens up limitless possibilities for better data management and use. C-Phrase interoperate with Aurora, PostgreSQL, MySQL/MariaDB or SQLite. Just link to your database, author a natural language interface, and publish!
interface
Leapfrog your customer and employee experience with our industry leading Intelligent Virtual Assistant. Interface combines language, knowledge graph, business logic, and response models that help enterprises to create and maintain richer Intelligent Virtual Assistant or IVA in no time.
IOdesk
IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented AI-supported chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need.
Joonbot
Joonbot is a no-coding user-friendly chatbot builder to get more qualified leads, make sales and speed up customer resolutions.
ManyChat
ManyChat lets you create a Facebook Messenger bot for marketing, sales and support. It`s easy and free