Best Service Desk SaaS companies
IMIchat
IMIchat is a cloud application that consolidates digital, mobile and social customer service channels to a single agent desktop.
Workspot - Enterprise Desktop Cloud
Workspot provides a cloud-native service designed to enable IT to deliver desktops, apps and data from Azure or on-prem, into a secure workspace on any mobile device.
Mioot
Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions
GoToMyAccounts
The most powerful and comprehensive self-service web portal designed especially for QuickBooks.
Help Desk Software | QuickFMS
QuickFMS Help Desk is a software that provides turnkey solutions for service request or complaints within organization locations efficiently and with complete transparency.
SolarWinds Help Desk Essentials
Simplify & automate help desk ticketing process and accelerate service delivery.
Bria
Bria is a desktop and mobile SIP-based VoIP softphones and solutions for enterprises and service providers.
SolarWinds MSP Manager
N-able MSP Manager is a web-based help desk & billing software for IT service businesses with native mobile apps for on-the-go ticket access for technicians.
LiveChat
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
Revelation helpdesk
Revelation helpdesk is a flexible & powerful help desk solution that can adapt to your structure whether you provide internal or external support service.
iKnode
iKnode is a simple yet powerful Backend as a Service (BaaS) for the Web, Mobile and Desktop that makes it extremely easy to create functionality in the cloud.
KonaSearch
Enterprise Search solution that makes it easy to find Sales & Service Cloud data, Custom Objects, Content and SharePoint, right from your Salesforce desktop.
Microsoft Power BI Desktop
Power BI Desktop is part of the Power BI product suite. Use Power BI Desktop to create and distribute BI content. To monitor key data and share dashboards and reports, use the Power BI web service. To view and interact with your data on any mobile device, get the Power BI Mobile app on the AppStore, Google Play or the Microsoft Store. To embed stunning, fully interactive reports and visuals into your applications use Power BI Embedded
Five9
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Vonix
Flex is a unified communications app for business bringing together all your customer communication into one service. Calling, texting, team chat, and social media messaging are unified in the Flex app on mobile or desktop devices. Flex is the industry's first communications app with group inboxes allowing teams to claim or assign messages as they come in, ensuring faster responses. Plus, you'll be able to see the full conversation history with each contact for better conversations.
Sylaps
Instantaneous, Audio and Video meeting collaboration. As simple as opening on a link to join a meeting on web browser, mobile devices and desktops. You no longer need to hassle your contacts with installing plugins. Just send them a link. Audio call and Video conferencing, file transfer and screen sharing. All-in-one secure service. All your data are encrypted and we assure you very high quality audio and video, screen-share and unlimited file transfer.
LiveHelpNow
LiveHelpNow is a Pennsylvania-based customer service software company. Live Chat, Email-Ticket Management, Callback Management, Knowledge Base.
ManageEngine Desktop Central
Desktop Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
ManageEngine Free Windows Admin Tools
Desktop Central's Free Windows Admin Tools offers 15 exciting tools to ease your day-to-day desktop management activities such as, tracking software and hardware inventory details, working remotely with task manager, performing remote shutdown/restart actions, working with remote command prompt, troubleshooting remote computers and lots more.
Maestra
Maestra is a cloud based desktop software application in which companies can efficiently transcribe, caption, and voiceover their media to foreign languages and in multiple formats.
LiveAgent
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Deskero
Deskero is an innovative help desk software, born from an innovative idea: creating a new kind of relationship with customers, that really focuses on their needs.
Pony Express HQ
The Pony Express HQ Dashboard is your central command center for all text messaging. Access the dashboard from your desktop, tablet, or mobile phone online at any time. Take a tour of the dashboard and some cool features below
Wowdesk
Wowdesk, a helpdesk system that is specifically designed to assist businesses with their customer service needs. With an array of support features including smart automations, self-service portals and multichannel portals, it has become a complete lucrative solution to improve overall customer service performance of small to medium sized businesses. It brings efficiency to the support agents of businesses in no time. Visit their website to engage, support and retain customers.
Help Lightning
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
Appify
Appify is the only no-code, high productivity environment that enables citizen developers to build or extend their own lightweight business-centric apps. The cutting edge Application Platform-As-A-Service (aPaaS) cuts down development time from several months to just hours, reduces IT costs dramatically, and increases deployment velocity.
StatusCast
With StatusCast, your status page becomes a central hub for communicating incidents with your users. During application downtime or scheduled maintenance, a properly used status page reduces help desk costs and improves end user satisfaction.
ServusConnect
ServusConnect is an on-demand mobile communication and collaboration app/web portal used to improve the customer service experience between property managers and their service professionals. Use Servus to request, recommend, manage and collaborate on all of your property related service needs. We've streamlined the communication you're already doing with your service professionals, by putting it all in one place so you can stop juggling text, email and voicemails.
Kasm Server
Kasm is a web accessible desktop/application isolation platform that is focused on accessiblity, security, and extensibility.
Gravitec.net
Send quick and efficient web push notifications to your readers with Gravitec.net. There are advanced features for subscription prompts, automated notification based on RSS feed, drip campaigns to introduce new subscribers to your site, and a unique push digest of your popular news. And since Gravitec.net works great on any desktop or mobile device you can be confident that your readers are seeing your push notifications. Gravitec.net provides support for all popular Browsers and OS - Chrome, Firefox, Safari, Opera, Yandex, Edge, UC Browser, and Windows, macOS and Android.
Parallels Remote Application Server (RAS)
Parallels Remote Application Server (RAS) product portfolio helps consumers, businesses and service providers to fully experience and optimize computing.
IBM Aspera on Cloud
IBM Aspera on Cloud is a hosted service to securely and reliably move your files and data sets of any size and type across a hybrid cloud environment.
pCloudy
pCloudy is a Continuous Testing Platform for your Mobile and Web App Testing needs. It is used for performing various manual and automation test runs. The platform allows you to connect to real mobile devices (smartphones & tablets) and desktop browsers to avail a host of services like bot testing, in-field user experience testing, real-time reports for analysis, and easy integrations with various automation frameworks.
EvantoDesk
EvantoDesk solves the problems of using email software to respond to customers' Facebook posts, Tweets and emails.
Kayako
Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.
Comm100 Chatbot
Comm100's AI chatbot combines powerful AI with an easy-to-use, code-free UI so that you can have the confidence, control, and comfort you need to take full advantage of everything that AI has to offer.
Sugar Serve
Get customer satisfaction levels back on track with intuitive reporting and dashboards. Ensure proper response and resolution times, monitor customer satisfaction and meet your customers’ needs across the full range of support channels. Sugar Serve gives you the complete picture you need to transform your customer’s experience.
Pike13
Mobile business management software that adapts to your business.
Hightail
Share files, collect feedback and take your creative projects from concept to completion at www.hightail.com.
greytHR
greytHR automates key areas of HR like leave, attendance and payroll management. It's an HR and Payroll software for Indian businesses as it reduces and simplifies work by delivering fast and accurate results.
IntelligenceBank Digital Asset Management
IntelligenceBank is the ideal Digital Asset Management software for streamlining processes around your marketing content and protecting your brand. Our beautifully designed platform simplifies managing creative projects as well as sharing, distributing and reporting on brand assets.
AskCody
AskCody is creating a better workplace experience empowering organizations to increase operational efficiency while amplifying workplace productivity and collaboration. AskCody integrates with Office 365, Outlook, Microsoft Exchange, Microsoft Teams, and Microsoft Bookings
K-Display View
Ready for Anything
Comm100 Live Chat
Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction
AzureDesk
Azuredesk is a clod based customer service software that is user friendly with all the essential features at minimum rate of 9$ per user.
devContact
Built-in help desk module. Help your user help themselves with intuitive sections of FAQs and complete help desk. Improve customer satisfaction, get positive reviews and higher ratings.
OnContact CRM
Oncontact CRM 7 is an innovative, full-featured CRM solution that runs where you want it to as an on-premise or as a hosted solution without any long term commitments.