Best Service Desk SaaS companies
Online Live Chat
Online Live Chats chat software provides many features that can help your business bridge the gap between you and your customers.
Boomtown
Boomtown's support platform transforms your agents into heroes without any extra work. It is built specifically for teams that support brick and mortar businesses so it has the tools, workflows, knowledge, and context to solve issues fast.
Issuetrak
Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.
Boostopia
Boostopia is a B2C customer success platform that specializes in helping companies improve the customer experience and turn support into a revenue-generating channel.
ArcChat.com
Livechat for small and medium business. Easy to use, no hacky stuff. High-end technologies under the hood and super easy to use user interface. My grandma can use it!
Astute Social
A full social media management platform for listening, engaging and publishing. Astute Social helps brands understand customer trends, opinions, and needs, analyze the competitive landscape to make better decisions, and manage customer relationships via social media.
5pillows
5pillows is a web app to communicate with your customers through email and social media.
CallHippo
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
JungleBell
JungleBell extends SharePoint alerts and comes with a powerful and intuitive conditions analyzer.
RepairDesk
Repair Desk provide a Point of sale system (POS) for mobile repair shops that allow techs to manage inventory, repair tickets, customers, sales & suppliers all in one place, user can check-in a repair item, select service, set a task finish date & time, assign an employee, add customer record, collect a deposit and print repair ticket label, full invoice or receipt faster and more efficiently than ever before.
PDF Studio
PDF Studio is an easy to use, full-featured PDF editing software that is a reliable alternative to Adobe Acrobat and provides all PDF functions needed at a fraction of the cost. PDF Studio maintains full compatibility with the PDF Standard.
Onshape
Onshape is a modern CAD system that eliminates design gridlock and helps engineers do their best work. Onshape unites advanced modeling tools and design data management in a secure cloud workspace that has rapidly become the primary CAD system for thousands of companies worldwide.
SnapEngage
Without installing any software, your Sales and Support teams can chat with your website visitors while they browse and offer assistance in realtime. Even includes industry 1st "Call Me" feature to incorporate voice and text communication in one bundle.
Rippl
In short, Rippl is an employee engagement software solution designed by the clever team at River. It helps organisations recognise, reward and celebrate your people across your workforce with its intuitive and easy-to-use features.
Syspeace
Syspeace prevents brute force and dictionary attacks on Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Server 2012 and 2012 R2, Windows Server 2016, Microsoft Exchange Server, Terminal Server, Remote Desktop Services, Citrix, Sharepoint, RD Web, OWA, SQL Server and more.
SysKit Monitor
SysKit is an enterprise server monitoring and administration tool.
ISL Light
Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device.
AdOperator
AdOperator provides native advertising services for for affiliate marketers, ad agencies and direct advertisers to gain user activity, build new audiences and increase conversions across mobile and desktop devices.
Animation Desk
Animation Desk supports 3 layers of drawing. Give some mix-and-match to your animation works by blending some real scenes in it. You can also import a video to a layer to enrich your work. Unleash your creativity every day with the entire collection of Kdan Creative App Series, premium online services, and 1TB cloud storage.
Beta Testing
BetaTesting is a top global provider of remote global beta testing services for apps, websites, and products. Beta test with real people in real environments. You get real-world engagement data & feedback to help scale your product. For Android, iOS, websites, desktop, and tech products.
Discovery Attender
Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for eDiscovery requests, compliance, internal investigations and much more. Discovery Attender runs as a stand-alone application on a desktop or server. Standard functionality requires no further agents or services. Secure, find and extract data from a variety of data stores including: Office 365, MS Exchange, PST files, SharePoint, file shares, compressed files, email stored in NSF, MSG and/or EML files, and more.
Minute7
Simple time tracking and expense tracking that integrates easily with QuickBooks Online and Desktop.
EdTek Services LMS
Hosted LMS is an LMS Administrator to help run your program, Help Desk Support, unlimited training and all system upgrades.
CleanCloud
CleanCloud works on any desktop, laptop, tablet or smartphone to digitize your dry cleaning business, supplying first class features with lighting performance to keep you ahead of your competitors.
Array
Array is a data collection & automation solution. It provides a paperless data capture experience, combining seamless data automation along with integrations with services.
iSign
iSign® Solutions Inc family of products and services are part of CIC’s electronic signature and other software solutions focused on the paperless, secure and cost‐effective management of document-based transactions.
Citrix ShareFile
Citrix ShareFile offers secure file, sync, and sharing for your small or medium business.
Arqspin
Arqspin has software services and applications that incorporate advances in interactive 3D visualization, computer graphics, computer vision, computational photography, and mobile photography/videography.
QReserve
A flexible & user-friendly workplace scheduling platform to easily manage equipment, labs, meeting rooms, desks, amenities, people, services & more while providing detailed reporting on activity, actual usage, capacity, utilization, invoicing & payment processing capabilities.
Orion
Orion is a voice platform enabling you to speak with your team and AI assistants in real-time, anywhere in the world.
Felgo
Felgo is a cross platform 2D game development that allows a feature set for building mobile games that provides components for handling multiple display resolutions and aspect ratios, animations, particles and more.
webinar.net
webinar.net launched in Oct 2019, designed to be a modern alternative to the dated Meeting tools (Zoom, Gotowebinar / Gotomeeting / Webex) that are often used for marketing and training applications, It is a powerful, easy-to-use online presentation platform with polished user interfaces.