Best Help Desk SaaS companies
Comm100 Live Chat
Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction
Central Desk
Central Desk is not only addictively easy to use, it even answers customer inquiries before they arise.
Faveo Help Desk
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship.
Desk360
A cloud-based omnichannel customer support platform with 360-degree customer view and an inbox for your mobile apps or websites.
Aritic Desk
Manage customer tickets with ease and delight your them with prefect resolution quickly.
Astute Agent
Improve consumer relationships, and reduce costs – all while providing your organization with powerful insights into the voice of the consumer.
Boomtown
Boomtown's support platform transforms your agents into heroes without any extra work. It is built specifically for teams that support brick and mortar businesses so it has the tools, workflows, knowledge, and context to solve issues fast.
Boostopia
Boostopia is a B2C customer success platform that specializes in helping companies improve the customer experience and turn support into a revenue-generating channel.
Issuetrak
Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.
Kare
Gluru AI is a platform designed to enable users to convert their interest to the business's goals.
Re:amaze
BlueCamroo
The BlueCamroo Management Platform is a SaaS-based solution that fully integrates and automates Lead Management, Customer Relationship Management (CRM), Social CRM, Project Management (PM), Time Tracking, Billing, Expenses Management, Customer Support Ticketing, Email Marketing, and more.
IRIS CRM
Integrated Reporting is Simple (IRIS CRM) is a premier sales automation software company servicing clients in the payments industry.
Convertful
Convertful is a SaaS toolkit to acquire subscribers and leads using smart behavior-based sign-up forms. It helps you to create subscription forms in minutes using convenient drag and drop builder.
Maxymizely
Maxymizely is a web analytics system that provide general web analytics, A/B/N testing, traffic and crash analytics, it improve conversion rates (CRO) of mobile and web-based applications, for marketers and business owners.
ArcChat.com
Livechat for small and medium business. Easy to use, no hacky stuff. High-end technologies under the hood and super easy to use user interface. My grandma can use it!
Astute Social
A full social media management platform for listening, engaging and publishing. Astute Social helps brands understand customer trends, opinions, and needs, analyze the competitive landscape to make better decisions, and manage customer relationships via social media.
OnContact CRM
Oncontact CRM 7 is an innovative, full-featured CRM solution that runs where you want it to as an on-premise or as a hosted solution without any long term commitments.
5pillows
5pillows is a web app to communicate with your customers through email and social media.
CallHippo
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
JungleBell
JungleBell extends SharePoint alerts and comes with a powerful and intuitive conditions analyzer.
Micro Focus Service Management Automation X (SMAX)
Help your service desk agents and IT managers proactively manage service quality. 200+ out-of-the-box reports displayed on dashboards give you instant visibility and easy to customize reports.
Movavi Screen Recorder
Movavi Screen Capture Pro is lightweight yet powerful video recording software, designed to help users capture streaming video and music from websites, save Skype calls and program activity, take desktop screenshots, and much more.
Bookado
Bookado is a SaaS booking system that allows users to book and check the availability of office resources—from rooms and booths down to individual desks and chairs—via a mobile application. It doesn’t require the purchase of any hardware as it uses AR/QR stickers instead of touch screens and users engage with the app through the mobile devices they already own. That means you can introduce low touch bookings that help to keep to social distancing regulations in your organization and make for a safer workplace. Bookado’s pay-as-you-go pricing model is convenient, cost-effective, and reliable—just like the app itself.
Beta Testing
BetaTesting is a top global provider of remote global beta testing services for apps, websites, and products. Beta test with real people in real environments. You get real-world engagement data & feedback to help scale your product. For Android, iOS, websites, desktop, and tech products.
i-nexus
i-nexus can help you transform your organization’s ability to deliver on its strategic plan. The i-nexus integrated Strategy Execution management platform enables you to synchronize and take control of operational performance management, Continuous Improvement and transformation programs enabling you to achieve more of your strategic goals, faster and with less investment. You can easily manage your strategic plans, goals, KPIs, initiatives and dashboards - tools that leadership teams rely on to make more accurate decisions and use to ensure accountability. i-nexus allows you to adjust your plans rapidly when unforeseen circumstances arise and you need to change direction or steer a different course. Reduce long hours and error prone reporting seen when trying to manage strategic initiatives with manual tools such as Excel and Powerpoint. The i-nexus platform provides a single platform that ensures you have overall visibility, comprehensive reporting functionality and an easy tool for your team members to update, whether from their desk or on the go helping to build a cohesive, empowered and engaged workforce. i-nexus is secure, cost effective, and offers an expert implementation and support team that is ready to help you get started!
ShareGate Desktop
ShareGate Desktop's simple UI makes it the go-to tool for preparing your migration, making the move to Office 365 or SharePoint On-Premises, and for reorganizing & restructuring your environment with ease.
Netpeak Spider
Netpeak Spider is a desktop tool for day-to-day SEO audit, quick search for issues, systematic analysis, and website scraping.
Shift
Shift is an email client designed to help switch between multiple mail, calendar, and drive accounts.
PushEngage
PushEngage is a web push notifications platform, designed to help websites by sending notifications and increase returning visitors.
KOHO Software
Incident & Problem Management. Streamline service desk ticket resolution throughout the entire ticket lifecycle.
FixYourFunnel
FixYourFunnel help business owners communicate with customers & prospects with more channels to increase their profits & customer value
Help Lightning
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
Katalon Studio
Katalon Studio is a comprehensive automation testing tool that enhances Selenium and Appium will help you test faster and launch better software. One major reason behind the popularity of Katalon Studio is the ease of use. It is an easy to learn automation testing tool and even manual testers having minimum coding experience can effortlessly avail its benefits. Also, it comes with built-in keywords and management functions that are designed to offer complete automation testing solutions.